# Talent Operations - Program Manager

**Company**: ElevenLabs
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://elevenlabs.io/careers/c35a1d78-eb1f-49b9-a575-fc85b4256ba1/talent-operations-program-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9974fdae-f46

## Description

ElevenLabs is scaling fast , and Talent Operations is at the center of making that happen. We're looking for someone to own the infrastructure behind a high-volume, high-urgency hiring push: managing recruiting agencies, onboarding and coordinating recruiting contractors, and ensuring we have the capacity and vendor ecosystem to hit aggressive headcount targets.

This is a hands-on program management role. You'll be the connective tissue between our internal recruiting team, external partners, and hiring stakeholders , making sure nothing falls through the cracks when we're moving at speed. Once the immediate surge is resourced and running, you'll expand into broader Talent Ops programs: tooling, automation, data, and process design.

Specifically, you will:

- Own relationships with hiring agencies and recruiting contractors end-to-end , sourcing, onboarding, performance tracking, and vendor management.

- Build and maintain capacity plans that map hiring demand to recruiter and agency supply, flagging gaps before they become blockers.

- Program manage surge hiring initiatives, coordinating across internal recruiters, external partners, and recruiters to keep pipelines moving.

- Design lightweight but durable SOPs for how we engage and manage external recruiting partners at scale.

- Track and report on agency and contractor performance, cost-per-hire, and fill rates , surfacing insights to improve how we deploy capacity.

- Transition into broader Talent Ops work over time: workflow automation, tooling, dashboards, and recruiter enablement: identifying and recommending the agencies we work with, and supporting a seamless calibration process..

## Requirements

- Proven experience managing recruiting vendors, staffing agencies, or contractor workforces , you know how to hold external partners accountable to results.

- Strong program management instincts: you can run multiple workstreams simultaneously without dropping balls.

- Comfortable building structure where little exists , capacity models, trackers, SOPs, and reporting from scratch.

- Data-driven: you track what matters, spot problems early, and communicate clearly with numbers.

- Excellent stakeholder management , you can work across recruiting, finance, and hiring managers without friction.

Nice to have:

- Experience supporting high-volume or international hiring surges.

- Familiarity with ATS platforms, particularly Ashby.

- Ability to vibe-code or automate workflows to reduce manual overhead.

## Skills

### Required
- program management
- recruiting vendors
- staffing agencies
- contractor workforces
- capacity planning
- data analysis
- stakeholder management

### Nice to have
- ATS platforms
- workflow automation
- international hiring surges

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Source: [Apply at elevenlabs.io](https://elevenlabs.io/careers/c35a1d78-eb1f-49b9-a575-fc85b4256ba1/talent-operations-program-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)