# Counter Manager-Designated Beauty Advisor- Charlotte Tilbury-Holt Renfrew Ogilvy

**Company**: Holt Renfrew Ogilvy
**Location**: Montreal
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://apply.workable.com/j/C125958D9F
**Canonical**: https://yubhub.co/jobs/job_9925d08c-7d3

## Description

The Counter Manager-Designated Beauty Advisor is responsible for developing deep relationships with customers to increase sales, service, and loyalty. This role is commission-based and requires achieving personal sales and brand volume targets.

Responsibilities:
- Deliver extraordinary service to all customers
- Exceed sales and service personal goals and targets
- Exceed sales and service brand goals and targets
- Build a loyal personal client base
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Drive brand sales by identifying marketing opportunities and communicating suggestions to store management
- Attend educational sessions to improve product knowledge and skills
- Perform floor recovery, visual merchandising, and sales support tasks
- Communicate with personal clients through various methods
- Resolve customer service issues and partner with selling management

Ideal Candidate:
- High school diploma
- Proven ability to exceed sales targets
- Collaborative and able to work in a fast-paced environment
- Flexible work schedule
- Minimum of two or more years' experience in a commission-based sales environment
- Prior retail sales experience in a luxury environment preferred

Measures of Success:
- Contribution to financial objectives
- Individual objectives linked to department goals
- Feedback from internal and external clients

## Skills

### Required
- product knowledge
- customer service
- sales
- marketing
- visual merchandising

### Nice to have
- prior retail sales experience in a luxury environment