# Enablement Delivery Specialist

**Company**: MongoDB
**Location**: Austin
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/mongodb/jobs/8013287?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_98b4cf1c-741

## Description

The Enablement Delivery Specialist is a pivotal execution-focused role within the GTM Enablement organization, responsible for the end-to-end orchestration of world-class training experiences.

You will act as the "Producer" and "Emcee" for regular and ad-hoc in-person and virtual events, serving as the connective tissue between strategic program design and field-facing execution.

Based in Chicago or Austin, you will thrive in a high-growth environment that values intellectual honesty, radical accountability, and a "team first" mindset.

## Responsibilities

### Training Event Orchestration and Logistics

- Own the full logistical lifecycle for in-person training events, including venue selection, meeting room configuration, catering, and on-site technology

- Ensure flawless accuracy in scheduling, invitations, reminders, and learner communications across all assigned sessions

- Execute assigned tasks within scope and on time using project management tools, maintaining high delivery reliability

- Partner with Workplace and TRO teams to orchestrate seamless delivery, owning handoffs and vendor coordination with "radical follow-through"

- Maintain accurate program data (attendance, survey results) with zero critical errors, ensuring visibility for stakeholders

### Event Production and Emceeing

- Serve as the event "Producer" and "Emcee," ensuring smooth delivery and strong participant engagement throughout every session

- Operate core delivery platforms (Zoom, LMS, virtual classroom tools) with full proficiency, eliminating technical disruptions

- Follow facilitation guides and scripts to deliver established content with consistent professional quality and tone

- Manage live interactions, including polls, Q&A, and breakouts, while reading the audience and adjusting pacing based on real-time signals

- Act as the primary point of contact for facilitators and SMEs, ensuring they are set up for success and the environment is optimized for learning

### Feedback and Continuous Improvement

- Gather structured feedback from attendees after every session to measure program effectiveness and learner confidence

- Synthesize learner sentiment into actionable insights, providing content designers with specific observations on confusion or engagement drops

- Identify content improvement opportunities based on learner reactions and escalate them with specific proposed fixes

- Document delivery processes and issue resolutions in the team knowledge base to ensure work is person-independent

## The Ideal Candidate

- Minimum 2 years of experience in event management, ideally within a corporate or high-growth technology environment

- Ideally 1 year of experience in training management or enablement delivery. Foundational knowledge of adult learning principles is a plus

- Proven ability to communicate with precision and build trusted partnerships

- Full proficiency in operating delivery platforms (Zoom, LMS) and project management tools. Experience with Mac and Google Suite is preferred

- Immaculate attention to detail with the ability to manage multiple concurrent workstreams without sacrificing quality

- Strong presentation and facilitation skills with the confidence to emcee for large groups of enterprise sales and services professionals

## Skills

### Required
- event management
- training management
- enablement delivery
- project management
- Zoom
- LMS
- Google Suite

### Nice to have
- Mac
- adult learning principles

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mongodb/jobs/8013287?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)