# Receptionist

**Company**: Spire Southampton Hospital
**Location**: Southampton, Hampshire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Customer Service
**Industry**: Healthcare

**Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/28903?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_985302c1-c32

## Description

Spire Southampton hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner.

**Duties and Responsibilities**

- Welcoming, registering, including the accurate collection of credit card details and patient information.

- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.

- Compliance with NHS forms and processes.

- Processing in-patient/out-patient charges.

- Cash handling strictly within the parameters of the ‘Handling Cash Policy’.

- Discharge of patients onto computer system ensuring accuracy of all information.

- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.

- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

**Who we're looking for**

- A personable individual with the ability to work on own initiative as well as part of a team

- Good basic PC skills, including Word, Excel and Outlook

- Excellent customer service skills

- High degree of accuracy in administration

- Great communication skills at all levels

- Experience in a customer service environment

- Experience with information management systems

- Switchboard experience

**Working Hours**: Part-time 15 hrs hours per week - working on a rota basis. Our receptions are open from 06:30 – 21:00 so will be a variation of shifts with 1 in 4 weekend cover required.

**Contract Type**: Permanent

**Benefits**

- 35 days annual leave inclusive of bank holidays

- Employer and employee contributory pension with flexible retirement options

- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers

- Free Bupa wellness screening

- Private medical insurance

- Life assurance

- Free off-site parking for staff

## Skills

### Required
- Word
- Excel
- Outlook
- customer service
- administration
- switchboard operation

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Source: [Apply at elij.fa.em2.oraclecloud.com](https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/28903?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)