# Senior Manager, Program Management, VCA-X

**Company**: Visa
**Location**: Bengaluru, IN
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/IN---Bengaluru-India/Senior-Manager-Program-Management-VCA-X--Visa-Consulting---Analytics_REF089302W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_983bccff-b37

## Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, driving tangible, impactful results for clients. The Senior Manager, Program Management, VCA-X will run critical operating and execution processes that translate the VCA-X strategy into measurable plans, governed delivery, and consistent outcomes across Regions.

**Strategy Execution & Performance Management**

- Support formulation and periodic refinement of the VCA-X strategy by converting strategic priorities into executable workplans.

- Define objectives, metrics, milestones, dependencies, and delivery roadmaps; track progress and drive corrective action.

- Prepare concise performance reporting and decision materials for VCA-X leadership.

**Governance, Quality & Compliance**

- Define governance forums, decision rights, escalation paths, and operating cadences; own agendas, actions, and follow-through.

- Develop and govern quality frameworks, delivery controls, review checkpoints, and acceptance standards across the portfolio.

- Ensure compliance with relevant Visa policies, documentation standards, and agreed delivery processes.

**Demand Intake & Portfolio Operations**

- Own the end-to-end demand intake process, including qualification, prioritization, sizing, routing, and status visibility.

- Maintain an integrated view of demand, commitments, capacity, delivery health, risks, and dependencies.

- Coordinate mobilization and execution across Specialist, Consulting, Analytics, Engineering, and vendor teams.

**Market Coordination & Stakeholder Management**

- Partner with Regional and market leaders to advance the VCA-X agenda, build demand pipelines, clarify commitments, and remove execution barriers.

- Drive cross-functional alignment, document decisions, and ensure timely closure of actions and escalations.

**Automation & Operational Efficiency**

- Define and govern the automation and efficiency agenda across program-management and delivery processes.

- Prioritize opportunities, establish baselines and benefits measures, and track adoption and realized impact.

- Standardize tools, templates, and practices to improve speed, predictability, and scalability.

**Qualifications**

- Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Economics, Computer Science, Engineering, Operations Research, or a related quantitative discipline.

- 12+ years of experience in program management, business operations, consulting operations, transformation, or professional-services delivery.

## Skills

### Required
- program management
- business operations
- consulting operations
- transformation
- professional-services delivery
- Data Science
- Statistics
- Mathematics
- Economics
- Computer Science
- Engineering
- Operations Research

### Nice to have
- Experience building or scaling shared services, centers of excellence, or global delivery operations
- Experience governing automation, AI-enabled delivery, workflow redesign, or operational-efficiency programs
- Knowledge of payments, financial services, consulting, or managed-services environments

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/IN---Bengaluru-India/Senior-Manager-Program-Management-VCA-X--Visa-Consulting---Analytics_REF089302W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)