# Staff Product Analyst, Marketplace

**Company**: Relay
**Location**: London, Greater London
**Work arrangement**: hybrid
**Experience**: staff
**Job type**: full-time
**Category**: Product Management
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/relay/187eb73b-6b00-4b00-b01d-62e9a79df1ee?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/staff-product-analyst-marketplace-9815f867-9f8/

## Description

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.

As a Staff Product Analyst, Marketplace at Relay, you'll decide which Marketplace problems are real and which only look real, before anyone builds a fix. You'll design how Marketplace decides: which signals count, and what good looks like for booking, matching and pay. You'll tell the squad lead what to change and what to stop, and get a decision.

Responsibilities:

- Decide which Marketplace problems are real and which only look real, before anyone builds a fix.

- Design how Marketplace decides: which signals count, and what good looks like for booking, matching and pay.

- Tell the squad lead what to change and what to stop, and get a decision.

- Build the thing that decides: data applications, monitors and alerts, not decks, using Claude and agents to ship your own tools.

- Go and look when the data and the street disagree: the sort centre, the van, the shop.

- Get the missing data built, and prove whether each change worked. In a year, Marketplace's booking and pay decisions run on a system you designed.

Requirements:

- Have owned the decisions a matching, pricing or incentive model fed, in a two-sided marketplace or gig platform, rather than building the model itself.

- Have seen their work acted on: a leader changed a plan, a team adopted your method, or engineers built what you asked for.

- Can trace why drivers or couriers stop booking or cancel, and can read the experiments behind a pricing or incentive change, including when a clean test isn't possible.

- Have been through real change, such as a pivot, fast growth or a new market, and rebuilt something because of it.

- Are hands-on and fluent in SQL, with or without AI, and happy to build their own analysis apps, monitors and alerts.

- Would rather ship a working answer this week than a perfect one next quarter. No logistics experience needed, just the appetite to learn a physical operation fast.

Benefits: No benefits mentioned.

Who Thrives at Relay?

- Aim with Precision: You define problems clearly and measure your impact meticulously.

- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.

- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.

- All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.

- People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.

- Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.

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## Skills

### Required
- SQL
- data analysis
- marketplace management

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/relay/187eb73b-6b00-4b00-b01d-62e9a79df1ee?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)