# Account Manager

**Company**: PayPal
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Berlin-Berlin-Germany/Sr-Manager--Product-Sales_R0137387-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_980b6c8b-b2b

## Description

This job is a functional expert who participates in complex problem resolution and leads diverse scope projects requiring an understanding of current business trends.

**Essential Responsibilities:**

- Lead complex projects of diverse scope requiring an understanding of current business trends.

- Participate in complex problem resolution and determine methods for new assignments.

- Implement initiatives that result in global process improvements.

- Collaborate with cross-functional teams to drive product sales strategies.

- Provide expertise in product knowledge and market insights to enhance sales efforts.

**Additional Responsibilities & Preferred Qualifications :**

- Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.

- Lead, mentor and grow a high-performing team of Account Managers to deliver revenue and margin goals each quarter fostering a culture of innovation, collaboration, and customer-centricity.

- Inspire collaboration, adaptability, and continuous learning within their team to deliver exceptional outcomes for merchants and PayPal.

- Uphold the PayPal Leadership principles within their team to: ‘Win Together,’ ‘Work customer back,’ and ‘Put People First.’

- Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.

- Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.

- Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success

- Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.

- Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.

- Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.

- Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.

- Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.

- Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.

- Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.

- Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

**Benefits:** At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

## Skills

### Required
- account management
- client success
- sales
- payments industry
- e-commerce
- merchant services
- payment solutions

### Nice to have
- people management
- strategic thinking
- communication
- negotiation
- analytical skills
- CRM tools

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Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Berlin-Berlin-Germany/Sr-Manager--Product-Sales_R0137387-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)