# Senior Customer Engineer - San Francisco

**Company**: Cloudflare
**Location**: San Francisco
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $244,000.00 - $336,000.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8075765?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_980954b9-948

## Description

At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with.

As a Senior Customer Engineer, you will represent the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.

## Responsibilities

- Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms).

- Customer Adoption & Value Realization: Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer.

- Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth.

- Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders.

- AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer, leveraging AI agents and internal platforms to automate routine tasks.

## Minimum Qualifications

- Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer.

- Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.

- Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.

- Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.

## Bonus Points

- Cloudflare AI Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize.

- Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.

- Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.

## Compensation

This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.

For Bay Area based hires: Estimated annual salary of $244,000.00 - $336,000.00

## Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family, including:

### Health & Welfare Benefits

- Medical/Rx Insurance

- Dental Insurance

- Vision Insurance

- Flexible Spending Accounts

- Commuter Spending Accounts

- Fertility & Family Forming Benefits

- On-demand mental health support and Employee Assistance Program

- Global Travel Medical Insurance

### Financial Benefits

- Short and Long Term Disability Insurance

- Life & Accident Insurance

- 401(k) Retirement Savings Plan

- Employee Stock Participation Plan

### Time Off

- Flexible paid time off covering vacation and sick leave

- Leave programs, including parental, pregnancy health, medical, and bereavement leave

## Skills

### Required
- web security
- networking
- cloud infrastructure
- enterprise architecture
- Python
- JavaScript

### Nice to have
- Cloudflare AI Stack
- Applied AI Knowledge
- Coding/Scripting

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8075765?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)