# Cloud Operations Engineer

**Company**: MongoDB
**Location**: Bengaluru
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/mongodb/jobs/8184637?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9807628f-4e4

## Description

We are looking for a Cloud Operations Engineer to join our hybrid working model team in Bengaluru.

## Responsibilities

- Coordinate with a global team of Cloud Operations Engineers to ensure uptime guarantees for our Atlas customer base

- Help scale the worldwide Cloud Operations Engineering team with strategic implementation of new processes and tools

- Assist in scoping, designing, and deploying systems that reduce Mean Time to Resolve for customer incidents

- Monitor and detect emerging customer-facing incidents on the Atlas platform and assist in their proactive resolution

- Automate routine monitoring and troubleshooting tasks

- Diagnose live incidents, differentiate between platform issues versus usage issues, and take next steps toward resolution

- Cooperate with product management and cloud engineering organizations to identify areas for improvement in management applications powering the Atlas infrastructure

- Inform executive leadership and escalation management personnel of major outages

- Coordinate and participate in a weekly on-call rotation to handle short-term customer incidents

## Requirements

- Experience as an on-call DevOps, SRE, or Cloud Operations engineer (at least 8 years)

- Expertise with Linux system administration, configuration, and troubleshooting

- Experience in monitoring, system performance data collection and analysis, and reporting

- Expertise with networking technologies like DNS, TCP/IP

- Knowledge of database operations and concepts

- Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g., GCP, Azure)

- Intermediate proficiency in scripting or coding

- A CS/CE degree or equivalent experience

- At least 1 of the following programming languages: Java, Go, Python, Javascript

- A keen interest in learning new things

## Special requirements

- Willingness to work in 1st Shift (7:30 am IST to 3:30 pm IST)

- Willingness to work from Wednesday - Sunday or vice versa

## Nice To Have

- MongoDB

- Splunk

- Kubernetes

## Skills

### Required
- Linux
- DevOps
- SRE
- Cloud Operations
- AWS
- GCP
- Azure
- Python
- Java
- Go
- Javascript
- TCP/IP
- DNS
- Database Operations

### Nice to have
- MongoDB
- Splunk
- Kubernetes

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mongodb/jobs/8184637?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)