# Senior Systems Administrator

**Company**: ZoomInfo
**Location**: Bengaluru, Karnataka
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zoominfo/jobs/8530405002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_97da003a-a6e

## Description

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life.

We are looking for a highly skilled Senior Systems Administrator with deep expertise in collaboration and productivity platforms. This role is all about technical depth and ownership , architecting reliable systems, solving the toughest problems, digging into logs, writing automation, and owning the stability and performance of Slack, Google Workspace, Zoom, Jira, and Office 365.

**Responsibilities**

- Serve as the final escalation point for complex incidents/requests across Slack, GSuite (Google Workspace), Zoom, ProofPoint, Jira, and Office 365.

- Lead deep technical troubleshooting at the application, integration, and infrastructure layers , including API calls, logs, and network dependencies.

- Configure, optimize, and maintain these platforms for performance, security, and scalability.

- Write and maintain automation scripts (PowerShell, Python, or similar) for repetitive tasks, reporting, and integrations.

- Diagnose and resolve authentication/SSO/MFA issues (Mainly Okta, some Microsoft AD).

- Analyze system and application logs to pinpoint root causes and prevent recurrence.

- Build and maintain integrations between enterprise tools (e.g., Slack bots, Jira workflows, Zoom add-ons, Office 365 connectors), ensuring reliability and security.

- Drive and/or otherwise assist with SaaS application deployments, upgrades, and migrations.

- Manage vendor relationships, driving accountability on critical issues and providing feedback to influence product roadmaps where appropriate.

- Document troubleshooting processes, scripts, and technical solutions for knowledge sharing.

**Requirements**

- 8+ years of progressive experience in systems engineering, SaaS administration, or platform engineering, with a demonstrated track record of senior-level technical ownership.

- Expert-level experience with Slack admin console, GSuite (Google Workspace), Zoom admin portal, Jira administration, ProofPoint, and Office 365 tenant management.

- Strong expertise in identity and access management, including SSO integrations, MFA, and directory services (Okta).

- Advanced scripting and automation skills in PowerShell, Python, or comparable languages, with experience building reusable tools and integrations.

- Proven ability to debug APIs and integrations between enterprise SaaS platforms.

- Fluency with log analysis platforms, monitoring dashboards, and observability tooling.

- Strong analytical and troubleshooting mindset , proven track record of resolving “unsolvable” issues.

- Very strong ‘can-do’ attitude with a strong desire to partner with the Engineering and Security teams that we work with every day.

**Nice to Have**

- Experience in a SaaS, startup, or high-growth tech environment.

- Familiarity with device management platforms (Intune, Jamf).

- Knowledge of security/compliance frameworks (SOC2, ISO27001, HIPAA).

- Experience with automation and/or AI platforms.

## Skills

### Required
- Slack administration
- Google Workspace administration
- Zoom administration
- Jira administration
- Office 365 administration
- PowerShell
- Python
- Okta
- Identity and access management
- API debugging
- Log analysis
- Automation scripting

### Nice to have
- Device management platforms (Intune, Jamf)
- Security/compliance frameworks (SOC2, ISO27001, HIPAA)
- Automation and/or AI platforms

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zoominfo/jobs/8530405002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)