# Data Center Operations Technician (MMR/MDF & Fiber Infrastructure)

**Company**: SpaceXAI
**Location**: Memphis, TN
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/xai/jobs/5215585007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_979c2f62-b45

## Description

SpaceXAI is seeking an experienced Data Center Operations Technician to oversee day-to-day operations of Meet-Me Rooms (MMR) and Main Distribution Frames (MDF) in a high-density, hyperscale AI training environment.

The successful candidate will ensure maximum availability of Layer 1 connectivity and critical infrastructure while adhering to strict change-management and documentation standards.

## Responsibilities:

- Manage operational readiness of MMR and MDF spaces, including cleanliness, access control, labeling, and space utilization.

- Perform fiber operations: install, dress, test, and document fiber infrastructure; execute cross-connect installations and de-installations; maintain accurate fiber maps and circuit records.

- Conduct fiber troubleshooting using OTDR, optical power meters, and fiber shot measurements; coordinate with SSP/NOC and engineering to isolate and resolve production-impacting fiber issues rapidly.

- Execute rack-and-stack of servers, network gear, and supporting hardware; manage cable management, pathway utilization, and physical layer standards.

- Support power distribution within MMR/MDF environments (PDUs, breaker coordination, load monitoring) and escalate power-related issues.

- Monitor and coordinate HVAC needs for MMR/MDF spaces to maintain environmental setpoints critical to equipment reliability.

- Lead or support incident response for Layer 1 and physical infrastructure events; drive root-cause analysis and corrective actions.

- Follow rigorous change-management processes for all installations, moves, adds, and changes.

- Maintain detailed as-built documentation, asset records, operational logs, and fiber route documentation.

- Mentor junior technicians on safe work practices, fiber handling, testing standards, and operational procedures.

- Drive continuous improvement in deployment efficiency, labeling standards, and risk reduction.

## Basic Qualifications:

- 5+ years of hands-on experience in data center, carrier, or mission-critical telecommunications environments supporting high-availability infrastructure.

- Strong Layer 1 networking and fiber optic experience, including OTDR and optical power meter testing.

- Proven rack-and-stack, hardware installation, and cable management skills.

- Experience with circuit turn-up, validation, preventive maintenance, and production incident response.

- Familiarity with change management, documentation, and SLA-driven operations.

- Ability to work independently and coordinate effectively with NOC, engineering, vendors, and cross-functional teams.

- Certified Fiber Optic Technician (CFOT) or equivalent strongly preferred.

- Willingness to work in a fast-paced, secure, high-availability hyperscale environment; flexible schedule as needed for critical maintenance windows.

## Preferred Skills and Experience:

- Experience with Ciena, Nokia, Infinera, or similar optical transport platforms.

- Prior work in MMR/MDF or carrier hotel environments.

- Experience supporting hyperscale or AI/ML data center infrastructure.

- Working knowledge of power distribution and basic HVAC coordination in critical spaces.

- Demonstrated ability to mentor junior technicians and improve operational processes.

## Skills

### Required
- Layer 1 networking
- fiber optic experience
- OTDR testing
- optical power meter testing
- rack-and-stack
- hardware installation
- cable management
- change management
- documentation
- SLA-driven operations

### Nice to have
- Ciena
- Nokia
- Infinera
- MMR/MDF environments
- hyperscale or AI/ML data center infrastructure
- power distribution
- HVAC coordination

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/xai/jobs/5215585007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)