# Guest Experience Host

**Company**: Sandbox VR
**Location**: New York
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Entertainment

**Apply**: https://jobs.lever.co/sandboxvr/1ddfb3f2-a334-419c-9226-05d35f473b53
**Canonical**: https://yubhub.co/jobs/job_9792d0d0-030

## Description

Join us at Sandbox VR, the most advanced virtual reality experience in the world. As a Guest Experience Host, you will create unforgettable moments for our guests by guiding them through the VR journey, troubleshooting issues, and maintaining a high-energy store environment.

Key responsibilities include:

* Greeting guests with energy and inviting them into an exciting, welcoming environment
* Guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
* Proactively sharing offers to boost engagement
* Mastering our proprietary tech and keeping gear calibrated
* Troubleshooting issues smoothly and providing real-time, light-hearted updates to guests
* Maintaining a spotless, high-energy store that meets Sandbox VR standards

Requirements include:

* Egoless & Coachable: taking feedback well and pitching in wherever needed
* Adaptable & Proactive: being resourceful, self-driven, and good with change
* Team-Focused: staying positive and celebrating group wins
* Reliable: being on time, in uniform, and ready to shine
* Physically Able: being on your feet, some lifting (up to 40 lb), occasional stairs
* Weekend Availability: required
* Leadership: 1+ year in retail/hospitality leadership

Benefits include:

* Paid sick time + 401(k) match
* Commuter benefits (transit + parking)
* Referral bonuses + employee discounts
* Free VR sessions + guest review bonus

## Skills

### Required
- Virtual Reality
- Customer Service
- Leadership
- Communication
- Problem-Solving

### Nice to have
- Tech Support
- Time Management
- Teamwork