# Account Handler

**Company**: Howden
**Work arrangement**: onsite
**Experience**: mid
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Lakeside/Account-Handler_R0017746-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_978f28a8-4f2

## Description

We are actively looking for an Account Handler to join our growing Private Clients team. This is a great office-based opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building relationships with an existing book of clients and working closely with the wider team to achieve objectives.

**Key Accountabilities**

- Cultivate positive relationships with current clients, guaranteeing their needs are fulfilled with outstanding service.

- Attend client meetings, take comprehensive notes, communicate with insurers, and handle renewal presentations and terms.

- Keep collection specifications updated and meticulously maintained.

- Identify and explore opportunities for existing clients, striving for the best possible outcomes.

- Expand your insurance knowledge and work towards acquiring your Cert CII qualification.

- Advise clients on products and solutions, considering their needs and referring found opportunities to the appropriate teams.

- Deliver on cross sales targets set and contribute to the success of the team.

- Identify clients that need a rebuilding cost survey and contents/art/jewellery valuations.

- Undertake market analysis to secure the most competitive terms.

- Ensure timely premium collection and adherence to processes and procedures.

- Adhere to FCA principles, Howden service standards, accepted market practices, and the CII Code of Ethics to protect client interests.

- Align with GDPR regulations to maintain accurate record-keeping and client communication.

- Adhere to the Bribery Act 2010, sanctions regulations, and anti-money laundering regulations, acting with transparency and responsibility.

**Skills & Experience**

- 2+ years’ experience

- Excellent communication skills both written and verbal

- Cert CII qualified or working towards

- Proven experience in building and nurturing lasting relationships with Private or High-Net-Worth clients through trust, empathy, and attentive service.

- A passion for delivering thoughtful, high-quality service with care.

- Ability to collaborate closely with colleagues to manage larger accounts from inception to completion.

- Tenacity and business curiosity, allowing you to seek out and capitalise on opportunities.

- A willingness to learn and adapt, as every single day will present new challenges and opportunities.

- Consultative skills, including effective questioning and active listening.

- Committed to continuous professional development through eLearning and qualifications.

**What do we offer in return?**

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

- Our successes have all come from someone brave enough to try something new

- We support each other in the small everyday moments and the bigger challenges

- We are determined to make a positive difference at work and beyond

## Skills

### Required
- Excellent communication skills
- Cert CII qualified or working towards
- Proven experience in building and nurturing lasting relationships with Private or High-Net-Worth clients

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Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/Lakeside/Account-Handler_R0017746-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)