# EA Sports FC Player Experience Analyst - FC Quality Verification

**Company**: Electronic Arts
**Location**: Vancouver, British Columbia
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: regular
**Category**: Manufacturing
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/ro_RO/careers/JobDetail/EA-Sports-FC-Player-Experience-Analyst/214124?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9772a5f9-949

## Description

Electronic Arts is seeking an EA Sports FC Player Experience Analyst to drive critical activities supporting an optimal player experience. The analyst will be a key point of contact for decision-making from stakeholders across production and development teams.

Responsibilities:

- Create data-driven insights, reports, and presentations to showcase trends and players' sentiment.

- Promote game and experiential quality across FC by applying 'the voice of the player'.

- Advocate for 'the voice of the player' by creating a bridge between FC Live Platform Quality Verification and partners.

- Promote improvements across functional quality, focusing on experiential quality.

- Monitor internal communication channels, public discussion forums, and social media platforms to identify player-affecting issues and collect players' feedback.

- Coordinate with Production to prioritize recurring player feedback effectively.

Qualifications:

- Bachelor's degree or equivalent industry experience in Quality Assurance.

- 4+ years of experience with testing and defect tracking software, preferably Jira.

- 4+ years of experience with Agile/Scrum software development methodologies.

- Synthesize community feedback and player sentiment into clear, relevant insights.

- 2+ years of experience writing reports and providing updates to stakeholders.

- Knowledge of gaming consoles and their systems.

- Experience using collaboration tools, preferably Confluence, Miro, and Slack.

- Experience working across different time zones and international teams.

- Understanding of football tactics and in-game strategies.

- A genuine love for football as a fan, player, referee, gamer, or coach.

Benefits:

- Competitive salary.

- Comprehensive benefits package, including physical, emotional, financial, professional, and community well-being support.

- Personalized benefits to meet local needs, such as healthcare assistance, mental health support, retirement savings, paid time off, family leave, free games, and more.

## Skills

### Required
- Jira
- Agile/Scrum
- data analysis
- report writing
- communication
- collaboration tools

### Nice to have
- football tactics
- in-game strategies
- gaming consoles
- Confluence
- Miro
- Slack

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/ro_RO/careers/JobDetail/EA-Sports-FC-Player-Experience-Analyst/214124?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
