# Sr. HR Business Partner

**Company**: Zendesk
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $157,000.00-$235,000.00
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-California-United-States-of-America/Senior-People-Partner_R35647?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9749e204-0d2

## Description

Join Zendesk's Product Development organization as a strategic, hands-on Sr. HR Business Partner. You'll partner with leaders to build healthy, high-performing teams and translate business priorities into practical people plans.

**Responsibilities**

- Partner with senior Product Development leaders to shape people strategies that support business goals, organizational health, and long-term growth.

- Coach leaders through organizational design, workforce planning, talent planning, team effectiveness, and change across a distributed product organization.

- Use people data, business context, and employee feedback to identify trends, diagnose root causes, and recommend clear, practical actions.

- Lead complex talent conversations, including performance management, succession planning, employee relations, and development planning, with sound judgment and care.

- Collaborate with Talent Acquisition, Total Rewards, People Operations, Learning & Development, Employee Relations, and Legal to deliver consistent, scalable people solutions.

- Help leaders create inclusive, accountable team cultures where people understand priorities, receive meaningful feedback, and can do their best work.

- Guide leaders through change with thoughtful communication, strong stakeholder management, and a focus on employee experience.

- Improve People Partner practices and operating rhythms for the Product Development People Team.

**Requirements**

- 8+ years of progressive HR Business Partner or People Partner experience, including 3+ years supporting senior leaders in a fast-paced technology or SaaS environment.

- Experience supporting Product, Engineering, Design, Data, or other technical organizations, with an understanding of the operating rhythms and talent needs of product development teams.

- Strong business acumen and a track record of connecting organization and talent decisions to business outcomes.

- Demonstrated experience leading organizational design, workforce planning, talent reviews, performance cycles, and change initiatives.

- Sound judgment in navigating sensitive employee relations, performance, and leadership matters.

- Confidence using qualitative and quantitative people insights to influence decisions, tell a clear story, and measure impact.

- A collaborative, direct, and empathetic approach that builds trust with leaders, employees, and cross-functional partners.

- Comfort working in an AI-enabled workplace, using approved AI tools thoughtfully to improve efficiency and insight while applying human judgment and protecting confidential information.

**Basic Qualifications**

- 8+ years of HR Business Partner, People Partner, or equivalent strategic HR experience.

- 3+ years partnering directly with director- and VP-level leaders in a technology, SaaS, or similarly fast-moving environment.

- Experience supporting organizations of 300+ employees through growth, organizational change, or transformation.

- Demonstrated expertise in organizational design, talent management, performance management, employee relations, and workforce planning.

- Ability to use AI-enabled tools responsibly to improve the speed and quality of work, validate outputs, understand limitations, and follow approved privacy and data-security practices.

**Preferred Qualifications**

- Experience supporting Product Development organizations, including Engineering, Product Management, Product Design, Data, or AI-focused teams.

- Experience in a global, distributed company and working across multiple employment jurisdictions.

- Experience leading enterprise-wide people programs or scaling people practices during periods of significant organizational change.

- Bachelor’s degree in Human Resources, Business, Organizational Psychology, or a related field, or equivalent practical experience.

**Compensation** The US annualized base salary range for this position is $157,000.00-$235,000.00. This position may also be eligible for bonus, benefits, or related incentives.

## Skills

### Required
- HR Business Partner
- People Partner
- organizational design
- workforce planning
- talent management
- performance management
- employee relations

### Nice to have
- Product Development
- Engineering
- Product Management
- Product Design
- Data
- AI

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-California-United-States-of-America/Senior-People-Partner_R35647?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)