# Kaitaki Taura Tangata ki Caltex - Caltex Relationship Manager

**Company**: Ampol
**Location**: Auckland, Auckland
**Work arrangement**: hybrid
**Job type**: contract
**Salary**: $100,000 to $120,000 per annum
**Category**: Sales
**Industry**: Automotive

**Apply**: https://jobs.smartrecruiters.com/Ampol/6000000001570244-kaitaki-taura-tangata-ki-caltex-caltex-relationship-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/kaitaki-taura-tangata-ki-caltex-caltex-96f8fe56-772/

## Description

## Job Overview

Joining us as a Kaitaki Taura Tangata ki Caltex - Caltex Relationship Manager will see you build and maintain healthy partnerships with our Caltex Retailers across your territory. Working in a small and longstanding team, you will hold accountability for the performance and business plan objectives and ensure that our Health & Safety and customer outcomes are delivered consistently.

## Responsibilities

- Maintain reliable fuel supply for sites by holding customer supply team and retailers to account for following agreed processes and escalating when required

- Facilitate site change-overs and supply agreement changes as required to manage the network

- Develop a strong business relationship with Retailers including having a regular call cycle to ensure you retailers run their businesses consistent with Z values, our HSSE stand and supporting retailers through audit processes, and promoting Loyalty programmes

- Facilitate retailer engagement in promotional programs or Caltex marketing activities and ensure retailers maintain site standards and brand assets

- Travel and get out and about to our Caltex network

- Manage, alongside the team, the Caltex inbox and respond to a range of queries

- Attend retailer conferences and Caltex Board meetings

## Requirements

- Sound experience with account management and business development, ideally with an owner operator or franchise model

- Strong business and commercial acumen to be able to become a trusted advisor

- A great eye for detail and the ability to communicate standards and act as a kaitiaki of the Caltex Brand

- The ability to operate under pressure and in a changing environment while providing calm leadership and support to retailers

- Flexibility to commit to a role with regular travel and a clean driver's license

- A customer focus and the ability to design and deliver an exceptional Caltex experience

- Boundless energy, determination and enthusiasm for driving success and growing our retailers businesses

- Excellent communication and interpersonal skills to build rapport and form partnerships that support business success with a diverse range of retailers

- An innovative mindset to see opportunity and problem solve challenges within different locations and businesses

## What We Offer

- A competitive remuneration package including short-term incentive plan, medical insurance and an enhanced employer contribution for KiwiSaver

- Generous leave provisions including sick leave, wellbeing leave, parental leave benefits and the option to buy additional leave

- The balance of hybrid working, enjoy some of your week at home and some in our welcoming office space

- Access to Z's Benefits & Recognition platform providing you access to retail discounts and cashbacks at over 150+ retailers in Aotearoa New Zealand that assist with everyday living expenses

- The opportunity to contribute and be part of a supportive team that is here to make a difference

- A chance to build your own capability through learning from some of the industry's most knowledgeable people who have a desire to share their insights along with access to upskilling opportunities and career development across the organisation

- Two days a year to do Good in your Hood, though our volunteering scheme, a chance for you to help others in your community in a meaningful way to you

## Salary

The base salary range for this role is $100,000 to $120,000 per annum, plus 15% STI based on company and individual performance, a 5% KiwiSaver employer contribution and health insurance through Southern Cross. A vehicle is provided in this role.

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## Skills

### Required
- account management
- business development
- commercial acumen
- customer focus
- communication skills
- interpersonal skills
- problem solving

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Ampol/6000000001570244-kaitaki-taura-tangata-ki-caltex-caltex-relationship-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
