# Staff Diagnostics Engineering Manager

**Company**: Ford
**Location**: Victoria, Australia
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Automotive

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/65545?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_96e29f7b-7d8

## Description

As the Staff Diagnostics Engineering Manager, you will drive the successful launch, deployment, and daily operation of end-of-line (EOL) diagnostic test tools across global and regional manufacturing environments.

In this key operational role, you will product-manage EOL feature development, prioritize global requirements, coordinate regional launch execution, and oversee diagnostic hardware demand and repair logistics.

Your responsibilities will include:

- Product managing and prioritizing feature development for end-of-line test tools, balancing global platform needs with regional and plant-specific requirements.

- Maintaining and managing the feature backlog for EOL global and regional capabilities, ensuring priorities are aligned with launch timing, operational impact, and business value.

- Gathering, documenting, and refining requirements from regional plants, launch teams, and operational stakeholders for new features, enhancements, and issue resolution.

- Partnering with US-based development teams to communicate feature priorities, clarify regional needs, and support delivery of solutions that address plant operational constraints.

- Coordinating and managing the regional launch team to support implementation, validation, issue escalation, and stabilization of EOL test tools during program launches.

- Tracking launch readiness activities for EOL diagnostic tools and ensuring required systems, hardware, processes, and support plans are in place for successful deployment.

- Managing diagnostic hardware demand planning across the region, including forecasting, allocation, ordering coordination, and plant readiness support.

- Overseeing diagnostic hardware repair logistics, including tracking failed units, coordinating repairs or replacements, minimizing downtime, and ensuring hardware availability to support production.

- Supporting plants with operational issues related to EOL testing, diagnostics, flashing, and tool performance, driving timely resolution and escalation where required.

- Monitoring field and plant feedback to identify recurring issues, feature gaps, and improvement opportunities for EOL tools and processes.

- Helping define and track key operational metrics such as tool uptime, launch readiness, feature delivery status, hardware availability, repair turnaround time, and plant issue resolution performance.

- Collaborating with manufacturing, quality, service, engineering, suppliers, and program teams to ensure EOL tools are effective, supportable, and aligned with plant needs.

- Driving standardization and best practices across regional launches and plant operations while ensuring flexibility for local manufacturing requirements.

- Supporting training, communication, and change management activities related to new EOL features, hardware deployment, and operational process changes.

The benefits of working at Ford include:

- Discounted lease car options

- Multiple Employee Resource Groups – Ford Pride, Women of Ford, and Ford Empowering Diverse Abilities

- Flexible Work Arrangements

- Growth and development opportunities via internal and external training

- Paid parental leave from day 1

- Comprehensive Employee Assist Program

- Wellness Programs including Free Flu Vaccinations and Health Checks

- Paid volunteer days

## Skills

### Required
- automotive diagnostics
- manufacturing test
- end-of-line testing
- product management
- feature prioritization
- backlog management
- requirements definition
- problem-solving
- issue-management

### Nice to have
- automotive diagnostic protocols and standards such as UDS, OBD-II, CAN, LIN, and ISO 14229
- end-of-line test stations
- calibration verification
- module flashing
- network validation
- vehicle functional testing
- manufacturing plant systems
- production test workflows
- launch readiness processes

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