# Quality Assurance and Control

**Company**: Pfizer
**Location**: Vizag, India
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/India---Vizag/Quality-Investigation-Approver---Quality-Assurance_4965624?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_96b39da8-04b

## Description

We are seeking a highly skilled professional to join our Quality Assurance and Control team in Vizag, India.

**Job Summary:** As a member of our Quality Assurance and Control team, you will independently review, challenge, and approve deviation, non-conformance, OOS/OOT, complaint, environmental, microbiological, and manufacturing investigations to ensure scientific robustness and regulatory compliance.

**Key Responsibilities:**

- Evaluate investigation strategies to ensure thorough fact-finding, evidence gathering, and identification of scientifically justified root causes.

- Assess data integrity, documentation accuracy, and investigation completeness to ensure conclusions are supported by objective evidence.

- Review the application of investigation tools, including 5-Why Analysis, DMAIC, Fishbone Analysis, Fault Tree Analysis, Human Error Reduction tools, and Risk Assessment methodologies.

- Challenge unsupported assumptions, weak rationales, and bias to drive fact-based decision making.

- Assess product quality, patient safety, process, compliance, and business risks associated with investigation events.

- Review and approve CAPAs to ensure actions are proportionate, effective, sustainable, and aligned with identified root causes.

- Ensure compliance with site procedures, Quality Management System requirements, current GMP expectations, and global regulatory requirements.

- Drive investigation quality and on-time closure through effective collaboration with Manufacturing, Microbiology, Engineering, Validation, Quality Control, and Technical Services teams.

- Identify investigation trends, recurring events, systemic gaps, and opportunities for continuous improvement.

- Provide coaching and mentoring to investigation owners on root cause analysis, scientific rationale development, technical writing, and investigation best practices.

- Support internal audits, regulatory inspections, customer audits, and remediation activities related to investigations and CAPAs.

**Key Deliverables:**

- High-quality investigations approved within established timelines.

- Improved effectiveness and robustness of root cause identification.

- Reduction in repeat deviations and recurring quality events.

- Enhanced CAPA effectiveness and sustainability.

- Improved compliance with GMP, data integrity, and regulatory expectations.

- Strengthened inspection readiness and reduction in investigation-related observations.

- Improved investigation closure cycle time without compromising quality.

- Development of investigation review best practices and lessons learned repository.

- Improved quality culture through effective coaching and reviewer engagement.

**Education Qualification:**

- B.Pharm, M.Pharm, M.Sc. (Microbiology/Chemistry), Biotechnology, Pharmaceutical Sciences

- Minimum 6-10 years of experience in Quality Assurance, Quality Control, Sterile Manufacturing, or Investigation Management.

- Certification in Six Sigma, Lean, Risk Management, Human Performance, or Investigation Excellence preferred.

**Required Skills:**

- Quality Assurance

- Quality Management Systems (QMS)

- Deviation Management

- Root Cause Analysis

- Investigation Review and Approval

- Corrective and Preventive Action (CAPA) Management

- Risk Assessment and Risk Management

- Data Integrity

- GMP Compliance

- Regulatory Compliance (USFDA, MHRA, EMA, TGA, CDSCO)

- Audit Readiness

- Technical Writing and Documentation Review

- Sterile Manufacturing Knowledge

- Quality Systems Oversight

**Transferable Skills to Develop:**

- Critical Thinking and Scientific Reasoning

- Risk-Based Decision Making

- Investigative Interviewing Techniques

- Systems Thinking

- Problem Solving and Analytical Skills

- Data Analysis and Trending

- Stakeholder Management

- Influencing Without Authority

- Effective Communication and Coaching

- Time Management and Prioritization

## Skills

### Required
- Quality Assurance
- Quality Management Systems (QMS)
- Deviation Management
- Root Cause Analysis
- Investigation Review and Approval
- Corrective and Preventive Action (CAPA) Management
- Risk Assessment and Risk Management
- Data Integrity
- GMP Compliance
- Regulatory Compliance (USFDA, MHRA, EMA, TGA, CDSCO)
- Audit Readiness
- Technical Writing and Documentation Review
- Sterile Manufacturing Knowledge
- Quality Systems Oversight

### Nice to have
- Six Sigma
- Lean
- Risk Management
- Human Performance
- Investigation Excellence

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Source: [Apply at pfizer.wd1.myworkdayjobs.com](https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/India---Vizag/Quality-Investigation-Approver---Quality-Assurance_4965624?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
