# Manager (Information Technology)

**Company**: Hong Kong University of Science and Technology (HKUST)
**Experience**: senior
**Job type**: contract
**Category**: IT
**Industry**: Education

**Apply**: https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Manager--Information-Technology----Office-of-Knowledge-Transfer_JR100678-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_96897570-2f5

## Description

The Office of Knowledge Transfer (OKT) at HKUST serves as a bridge between the research community and industry, facilitating collaboration and innovation. We are seeking a Manager (Information Technology) to oversee the planning, governance, development, security, and operation of OKT's information technology environment.

Responsibilities:

**IT Strategy & Governance**

- Develop and implement OKT's IT strategy, digital roadmap, and technology architecture

- Prepare and manage technology plans, budgets, forecasts, and resource allocation

- Ensure compliance with governance framework, cybersecurity and data privacy requirements

**AI Transformation & Digital Innovation**

- Formulate and execute OKT's AI transformation strategy

- Implement generative AI solutions, AI agents and assistants, intelligent document processing, workflow automation, knowledge management systems, and predictive analytics

**Application Development & IT Project Delivery**

- Develop and implement new modules for OKT's Intellectual Property Management System, Knowledge Transfer Management System, and Customer Relationship Management Platform

- Manage Microsoft 365, SharePoint, and other applications

- Develop and implement applications to facilitate administrative workflows and asset management

- Maintain the OKT website and provide IT services to support content updates and functional enhancements

**Infrastructure, IT Operations & Service Delivery**

- Manage OKT's IT equipment, including planning equipment upgrades and conducting feasibility studies

- Ensure proper custody and inventory control of OKT's hardware and software

- Provide timely IT support to OKT colleagues on technical issues and service requests

- Develop and maintain disaster recovery and business continuity capabilities

**Project Management, Procurement & Vendor Management**

- Manage technology projects from planning through implementation, user acceptance testing, and post-project review

- Manage technology procurement exercises and tender processes

- Manage external consultants, service providers, and system integrators

- Monitor vendor performance and service level agreements

Requirements:

- Bachelor's degree or above in Information Systems, Computer Science, Information Technology, Software Engineering, or a related discipline

- Minimum of 8 years' relevant IT experience, with at least 3 years in a managerial, technical lead, or equivalent leadership role

- Demonstrated experience in leading digital transformation initiatives, AI adoption programs, and enterprise technology projects

- Proven successful project management experience to develop and implement business application platforms

- Strong technical expertise in software development platforms such as Java, Python, .NET, or equivalent technologies

- Hands-on experience with SQL, enterprise databases, API integration, web technologies, microservices architecture, CI/CD pipelines, DevOps practices, and Git-based source control

- Knowledge of cloud technologies and infrastructure, including Microsoft Azure, Microsoft 365, virtualization technologies, Docker, Kubernetes, and containerized applications

The successful candidate will have excellent analytical, communication, stakeholder management, and problem-solving skills, with the ability to engage effectively with users, senior management, vendors, auditors, and HKUST IT Services Office.

The position is offered on a 2-year contract, renewable. Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

## Skills

### Required
- Information Systems
- Computer Science
- Information Technology
- Software Engineering
- Java
- Python
- .NET
- SQL
- API integration
- Microservices architecture
- CI/CD pipelines
- DevOps practices
- Git-based source control
- Cloud technologies
- Microsoft Azure
- Microsoft 365

### Nice to have
- Salesforce
- Enterprise CRM systems
- PMP
- PRINCE2
- ITIL
- Scrum Master
- Microsoft
- Azure
- Cybersecurity

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Source: [Apply at hkust.wd102.myworkdayjobs.com](https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Manager--Information-Technology----Office-of-Knowledge-Transfer_JR100678-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)