# Digital Sales Representative - Expansion

**Company**: Twilio
**Location**: Remote - US
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Salary**: $35.34/hr - $44.14/hr
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/8327942?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9676ce05-94f

## Description

At Twilio, we're shaping the future of communications, all from the comfort of our homes.

As a Digital Sales Representative - Expansion, you will lead relationships within our Self Service customer base and Communications platform customers who consume our messaging, voice and email services.

Responsibilities:

- Manage and expand customer accounts within the Self Service segment.

- Own a book of business with the goal of protecting revenue and driving upsell and cross-sells.

- Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results.

- Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE.

- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.

- Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn.

- Work closely with marketing teams to align on messaging and campaigns.

Qualifications:

- 2 years closing experience or 1+ years closing experience at a SaaS or CPaas company, with a record of top performance.

- Demonstrated track record of managing business forecasts and financial models.

- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.

- Analytical account development strategy based on using data to find opportunities and prove value.

- Entrepreneurial mindset with appetite to define processes and build programs.

- Record of delivering revenue and gross profit results.

- Excellent verbal and written communication skills.

What We Offer:

- Competitive pay

- Generous time off

- Ample parental and wellness leave

- Healthcare

- A retirement savings program

Compensation:

- The estimated pay ranges for this role are as follows:

- Based in Colorado, Hawaii, Minnesota or Vermont: $35.34/hr - $44.14/hr.

- Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the Francisco Bay Area): $37.31/hr - $46.59/hr.

- Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $39.24/hr - $49.04/hr.

## Skills

### Required
- Salesforce
- CRM
- data analysis
- communication skills

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/8327942?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)