# Technical Architect

**Company**: Okta
**Location**: Washington, DC
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/okta/jobs/8011143?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_963991eb-084

## Description

We are seeking a Technical Architect to provide hands-on implementation and deployment services to our customers. As a Technical Architect, you will lead multiple concurrent customer deployment projects, ensuring long-term customer success and a smooth transition post-deployment to the support/maintenance phases.

Responsibilities:

- Work hands-on with Okta customers to provide innovative consulting services.

- Gather, analyse, and document post-sales requirements.

- Communicate with customers and partners at the technical and/or functional level.

- Provide excellent design and deployment solutions resulting in extraordinary customer satisfaction.

- Manage project scope, schedule, status, and documentation.

- Mentor and train customers on the service.

- Act as a liaison between Customers and Product Management to drive product development.

- Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed.

- Collaborate with the sales team on existing customers up-sell and cross-sell opportunities.

- Perform hands-on technical design, configuration, and troubleshooting of the Okta service.

- Shape and influence Okta's growth and scalability by designing new offerings and finding new ways to deliver amazing customer satisfaction.

- Manage multiple concurrent deployment projects.

- Apply knowledge of technologies and protocols to support identity federation and robust access control models.

- Apply software development experience when working with customers.

- Utilise knowledge of typical enterprise identity life cycle management processes and standards.

- Apply experience with JavaScript and one of the major JavaScript MVC frameworks when working on customer integrations.

- Ensure quality and time management processes are followed by the team.

- Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement.

- Up to 50% future travel required to customer sites.

Requirements:

- 5-7 years experience as a technical consultant delivering solutions to external customers.

- Experience with technologies and protocols to support identity federation and robust access control models.

- Software development experience.

- Knowledge of enterprise web technologies, security, and cutting-edge infrastructures.

- Experience with JavaScript and one of the major JavaScript MVC frameworks.

- Ability to work independently and multi-functionally.

- Superb communication skills.

- Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analysing Information, and Developing Standards.

Additional requirements:

- This position requires the ability to access federal environments and/or have access to protected federal data.

- Must be available to work onsite in Northern Virginia.

- Must have active Top Secret Clearance.

## Skills

### Required
- Okta platform
- Identity federation
- Access control models
- Software development
- JavaScript
- JavaScript MVC frameworks
- Cloud architectures
- Enterprise identity life cycle management processes

### Nice to have
- Experience in designing and implementing security and identity management solutions
- Experience in delivering Okta implementations for organisations
- Mobile development experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/okta/jobs/8011143?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)