# Ski Shop Technician

**Company**: Backcountry
**Location**: Seattle, WA
**Work arrangement**: onsite
**Experience**: entry
**Job type**: part-time
**Salary**: $21.30 - $22 an hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://jobs.lever.co/cscgeneration-2/5802f9f9-4a4f-4618-8014-34d7fb5d7f38?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_96229115-1f5

## Description

Backcountry is seeking a skilled and knowledgeable Retail Shop Ski Technician to join our team in Seattle. As a Retail Shop Technician, you will be responsible for ensuring that all products are maintained, repaired, and assembled according to the company's standards.

Your primary objective will be to provide high-quality customer service by assisting with product inquiries and providing technical support, and selling merchandising to customers.

Responsibilities:

- Assemble, maintain and repair outdoor gear and equipment, including ski & snowboard equipment.

- Perform quality assurance checks on all products prior to customer delivery.

- Provide product information, advice, and recommendations to customers.

- Provide support to sales associates with product knowledge and customers' recommendations.

- Keep the shop organized and tidy, including maintaining an inventory of necessary tools and supplies.

- Work collaboratively with the team to meet sales goals and provide exceptional customer service.

- Develop and maintain knowledge of products, industry trends, and competitors.

- Greet and assist customers with their purchases.

- Process sales transactions accurately and efficiently.

- Maintain a clean and organized store environment.

- Manage inventory levels and restock merchandise.

- Participate in company-wide promotions and marketing campaigns.

- Continuously strive to improve customer satisfaction and exceed sales goals.

Requirements:

- 1+ years of experience in a retail ski shop as a technician or similar role.

- Strong mechanical aptitude and technical skills with outdoor gear and equipment.

- Excellent customer service skills and ability to communicate effectively with customers.

- Ability to work independently, manage multiple tasks, and prioritize effectively.

- Knowledge of the latest industry trends and products.

- Ability to work flexible hours, including weekends and evenings.

- Must be able to lift up to 50 pounds.

- High school diploma or equivalent.

- Technical certifications related to outdoor gear and equipment preferred.

Physical Requirements:

- Ability to communicate verbally and work cooperatively with associates and customers.

- Ability to remain standing for up to 5 hours at a time.

- Ability to move about the store coaching and directing associates, selling to customers and retrieving merchandise from stockroom or sales floor.

- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.

- Ability to lift and/or move merchandise weighing up to 50 lbs.

- Ability to ascend/descend ladders to retrieve and/or move merchandise.

- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.

- Must have a flexible schedule, including availability for nights, weekends, and holidays.

- Regular and predictable attendance.

Benefits:

- $21.30 - $22 an hour

## Skills

### Required
- outdoor gear and equipment maintenance
- customer service
- product knowledge
- inventory management
- sales

### Nice to have
- technical certifications related to outdoor gear and equipment

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/cscgeneration-2/5802f9f9-4a4f-4618-8014-34d7fb5d7f38?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)