# Communications Centre Operator

**Company**: International Organization for Migration (IOM)
**Location**: Manila, Philippines (the)
**Work arrangement**: onsite
**Job type**: contract
**Category**: Communications
**Industry**: Non-Profit

**Apply**: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/24084?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/communications-centre-operator-960cb217-82c/

## Description

We are seeking a Communications Centre Operator to join our team in Manila, Philippines. The successful candidate will provide support with the daily operations of the 24/7 Communications Centre within the OSS Global Operations Centre (OPCEN).

### Responsibilities

- Provide 24/7 global operational support and respond to incoming communications to the OSS Global Operations Centre.

- Report security-related incidents to the Regional Security Advisor and OPCEN Manager, Duty Officer (DO), or designated Officer-in-Charge (OIC).

- Send out notifications through Incident Flash Reports (IFR) and SCAAN reports to relevant parties.

- Monitor open media sources for information relevant to the global security environment and prepare detailed endorsement reports.

- Monitor the SCAAN dashboard and escalate notifications received from IOM staff members globally.

- Maintain information boards and operational maps in the Global Operations Centre.

- Keep the IOM global directory of Regional Security Officers, Field Security Officers, and other contacts updated.

- Maintain an orderly filing system for all records, communications, and databases.

- Ensure equipment and office assets in the Global Operations Centre are in good working condition.

### Qualifications

- University degree in Communication Arts, Development Studies, Behavioural Sciences, International Studies, Security Management, or a related field with two years of relevant experience.

- Completed High School degree with four years of relevant professional experience.

### Skills

- Excellent communication skills, both oral and written.

- Knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Teams).

- Knowledge of electronic mapping systems (Google Earth).

- Ability to maintain confidentiality and discretion in appropriate areas of work.

### What We Offer

- A fixed-term contract for one year with the possibility of extension.

- Opportunity to work with a global organisation providing essential services to migrants and refugees.

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## Skills

### Required
- Microsoft Office
- communication skills
- electronic mapping systems
- confidentiality

### Nice to have
- previous experience working for an international organization
- information management
- research
- reporting
- shifting schedule

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Source: [Apply at fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/24084?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)