# Head of Human Centred AI

**Company**: Department for Transport
**Location**: Birmingham, West Midlands, England; Leeds, West Yorkshire, Yorkshire and the Humber, England; City of Westminster, Greater London, England
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Flexible
**Salary**: GBP 72,281 - 77,330 per year
**Category**: Human Resources
**Industry**: Government

**Apply**: https://www.jobsgopublic.com/job/head-human-centred-ai-101777?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

Can you help shape how one of the UK's largest organisations adopts AI responsibly, effectively and at scale?

Do you have the vision to combine behavioural science, user insight and evaluation to influence the future of work across the Department for Transport?

The Head of Human Centred AI formulates and leads a high-impact programme to provide evidence and insight into how AI can be effectively and responsibly developed and deployed across DfT. They lead a team to design and implement social, behavioural and user research projects aligned to departmental priorities, collaborating with colleagues within DfT, across government and with external partners.

Responsibilities:

- Designing and leading a behavioural science, social and user research programme to support the safe and effective adoption of AI across the department.

- Leading the Evaluation programme, on the effectiveness, impact and value of AI tools using mixed-method approaches to assess impacts on quality, time-saving and user satisfaction.

- Applying research findings and insight to shape the design and delivery of AI projects, including identifying opportunities, supporting the design and evaluation of training and communication activities, and advocating for the user perspective.

- Working closely with the AI & data science team, HR and other colleagues to inform organisational readiness for AI, aligning social and behavioural evidence with training, change management and workforce strategy.

- Developing and maintaining a knowledge base of AI-related social and behavioural research and evaluation evidence to inform ongoing decision-making.

- Acting as an ambassador for social and behavioural science and evaluation in AI across the department, government and external networks.

- Developing research collaborations within DfT, other government departments and academia.

- Building and sustaining positive relationships with senior stakeholders, demonstrating the value of user-centred and evidence-led decision-making.

- Drive standards of research quality, inclusivity and ethical practice, offering mentorship and hands-on support to ensure high performance within your team.

- Lead the Social and Behavioural Science and Evaluation for AI function in collaboration with peers across GSR and other professions to grow and embed capability and foster a culture of innovation and continuous improvement.

Benefits:

- Employer pension contribution of 28.97% of your salary

- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday

- Flexible working options where we encourage a great work-life balance

## Skills

### Required
- behavioural science
- social research
- user research
- evaluation
- AI
- data science

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