# Receptionist/Administrator

**Company**: Pentelow Practice
**Location**: Feltham
**Work arrangement**: onsite
**Salary**: £12.71
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A5792-26-0004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_95df21b7-018

## Description

Pentelow Practice is seeking a Receptionist/Administrator to join their team on a permanent part-time basis. The successful candidate will be the first point of contact for patients and the public, requiring excellent communication skills and a calm demeanor.

**Job Summary:** The role involves working 27 hours per week, with varying shifts between 14:00 and 18:30, Monday, Tuesday, Thursday, and Friday, and 09:00 to 18:30 on Wednesdays.

**Main Duties:**

- Provide general assistance to the practice team and project a positive image to patients and visitors.

- Undertake various administrative duties to support the smooth operation of the practice.

- Unlock consulting rooms, prepare them for use, and maintain tidiness.

- Manage the appointments system and rotas for doctors.

- Arrange transport for housebound patients to hospital appointments.

- Register new patients accurately.

- Process and distribute mail.

- Take messages and pass on information.

- Handle repeat prescriptions according to practice guidelines.

- Monitor practice emails and referrals.

- Provide clerical assistance to practice staff as needed.

- Maintain a tidy reception area.

- Cover sickness/annual leave and work reasonable overtime when required.

**About Us:** Pentelow Practice is a member of the Feltham and Bedfont Primary Care Network (FAB PCN) and employs 4 GPs, 1 Practice nurse, 1 Health Care Assistant, and 5 Receptionists. The practice uses SystemOne, and previous experience is desirable.

**Benefits:**

- 24/7 Employee Assistance Programme

- On-site parking available

- Additional clinical and administrative support from FAB PCN

**Requirements:**

- Excellent communication and customer service skills.

- Previous experience in a GP practice or similar environment is desirable.

- GCSE grade A to C in English and Maths.

- Qualified to NVQ level 2 in Health and Social Care is desirable.

- Experience with SystemOne and TeamNet is advantageous.

**Terms and Conditions:**

- Salary: £12.71 per hour

- Contract: Permanent

- Working Pattern: Part-time

## Skills

### Required
- communication skills
- administrative duties
- customer service

### Nice to have
- GP practice experience
- SystemOne experience
- NVQ level 2 in Health and Social Care

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A5792-26-0004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)