# Research Experience Associate - Vartan Gregorian Center for Research in the Humanities

**Company**: Nypl
**Location**: New York, New York
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Research

**Apply**: https://nypl.pinpointhq.com/en/postings/ed0d0bcc-2d8d-4f18-a7b7-ecb0cfd14e94?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/research-experience-associate-vartan-gregorian-95dda5ac-2cb/

## Description

The Research Experience Associate plays a vital role in creating a welcoming environment for the 300 scholars of the Vartan Gregorian Center. The Associate serves as the initial point of contact for scholars and visitors, assists with day-to-day operations, and supports programming.

Responsibilities:

- Acts as a welcoming ambassador to provide seamless support in a fast-paced environment for our diverse community of colleagues, researchers, and visitors

- Provides general information and directional assistance to visitors, educates and ensures adherence to library policies and procedures, and assists users in navigating a large research library

- Supports the maintenance of the Gregorian Center’s office and administrative files and assists with the creation and distribution of print and digital communication and collateral

- Assists with opening and closing procedures in the Gregorian Center's spaces, helping to ensure the Center provides an environment conducive to research and public services

- Supports the Gregorian Center's programmatic schedule, providing logistical and technical support as needed

- Assists with collection delivery, returns, and collection maintenance projects

- Communicates with researchers affiliated with the Gregorian Center on application and admissions matters and general day-to-day questions

- Performs other related tasks as needed

Requirements:

- Experience working in libraries or related fields

- Experience with frontline service

- Experience with de-escalation and troubleshooting complex service situations

- Excellent interpersonal, public service, and hospitality-driven skills

- High degree of personal integrity, reliability, and commitment to quality service

- Excellent verbal and written communication skills

- Proven ability to partner effectively across diverse, multidisciplinary teams

- Strong time management and organizational skills, with a proven ability to prioritize tasks and meet deadlines

- Proficiency with standard office software and workplace technology

- Demonstrated proficiency with online tools and computer systems, with particular expertise in Library specific software applications

- Sound judgment, critical thinking, and adaptability in a fast-paced environment

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## Skills

### Required
- interpersonal skills
- public service skills
- hospitality-driven skills
- verbal communication skills
- written communication skills
- time management skills
- organizational skills
- office software proficiency
- online tools proficiency
- Library specific software applications
- critical thinking
- adaptability

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Source: [Apply at nypl.pinpointhq.com](https://nypl.pinpointhq.com/en/postings/ed0d0bcc-2d8d-4f18-a7b7-ecb0cfd14e94?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)