# Software Engineer

**Company**: Dialpad
**Location**: Vancouver, BC
**Experience**: senior
**Job type**: full-time
**Salary**: $147,000-$174,000 CAD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dialpad/jobs/8701282002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9599e094-1c9

## Description

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organisations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

We are seeking a talented, experienced Full-Stack Engineer passionate about building high-quality, scalable web applications with modern frontend and backend technologies. You will own significant features end-to-end, tackle technical hurdles, and enrich the team with your engineering experience, including mentoring junior engineers.

Responsibilities:

- Develop and maintain Dialpad's web & desktop applications using modern technologies.

- Collaborate with the data science team to build a world-class Agentic AI framework.

- Use AI tools like Claude, Gemini, etc., to build world-class features quickly.

- Write clean, modular, and maintainable code using best practices along with unit tests.

- Participate in code reviews to ensure code quality, maintainability, and scalability.

- Ensure that features are shipped on time and with the highest quality.

- Take on on-call activities to support and resolve issues from QA and Customers.

- Be responsible for deploying the new releases on a weekly release cadence.

- Collaborate with cross-functional teams (e.g., DevOps, QA, Product, UX) to build and use common components and practices across Dialpad products.

- Mentor junior engineers and help them grow their skills and expertise.

- Communicate technical concepts effectively to both technical and non-technical stakeholders.

Requirements:

- 5+ years of experience in Full-stack software engineering.

- Strong experience with writing high-performance, reusable, and reliable Python code.

- Strong experience with RESTful APIs.

- Strong experience in modern cloud platforms like GCP or other cloud infrastructures.

- Strong experience in documentation for architectural designs, technical decisions, and best practices.

- Experience with modern frontend frameworks such as Vue/React, as well as HTML, CSS, JavaScript, and TypeScript.

- Experience with databases, SQL/NoSQL.

- Experience with mentoring junior engineers and helping them grow their skills.

- Experience with Agile development methodologies.

- Strong debugging and troubleshooting skills.

- Strong communication and collaboration skills.

Benefits:

- Competitive salary, comprehensive benefits, and real opportunities for growth.

- Work at the centre of the AI transformation in business communications.

- Build and ship agentic AI products that are redefining how companies operate.

- Join a team where AI amplifies every employee's impact.

## Skills

### Required
- Python
- RESTful APIs
- modern cloud platforms
- GCP
- frontend frameworks
- Vue
- React
- HTML
- CSS
- JavaScript
- TypeScript
- databases
- SQL
- NoSQL
- Agile development methodologies
- debugging
- troubleshooting

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dialpad/jobs/8701282002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)