# Customer Assistant - Operations

**Company**: Marks & Spencer
**Location**: Worcester, Worcestershire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140289?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_958c62d5-c50

## Description

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Key responsibilities include:

- Managing stock and deliveries

- Ensuring the shop floor is full, clean, and ready for customers

- Working flexibly across the store

- Using digital tools to track deliveries and manage stock efficiently

- Being a team player and supporting colleagues across the store

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

This is a part-time role with varying shifts:

- Monday 08:00 - 12:00

- Tuesday 08:00 - 12:00

- Wednesday 08:00 - 12:00

- Friday 08:00 - 12:00

- Saturday 08:00 - 12:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Benefits of working with M&S include:

- Opportunities for career growth and development

- Competitive pay rates

- A dynamic and supportive work environment

## Skills

### Required
- digital literacy
- teamwork
- organisational skills
- flexibility

---

Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140289?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)