# Enablement Consultant

**Company**: Samsara
**Location**: Remote - Mexico
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/samsara/jobs/8231364?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9572d8f6-f45

## Description

Samsara, a recently public company, is looking for an Enablement Consultant to join their Customer Success team. The role involves working cross-functionally with Sales, Support, Sales Engineering, and Product to enable customers to achieve quick time to value with Samsara's IoT platform.

The ideal candidate will have exceptional customer-facing communication skills, the ability to quickly understand a customer's business, and comfort explaining technology products to both executives and day-to-day users. They will champion Samsara's cultural principles, including Focus on Customer Success, Build for the Long Term, Adopt a growth mindset, be inclusive and win as a team.

Responsibilities:

- Ensure customers increase the safety, efficiency, and sustainability of their operations with Samsara's IoT platform

- Manage the deployment of Samsara technology to customers

- Create launch plans and a roadmap to increase product usage

- Track implementation progress, participation, product adoption, and account health

- Run training sessions and demonstrate Samsara's technology to customers and day-to-day users

- Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for customers

Requirements:

- 2+ years of experience in a senior Customer Success, account management, or consulting role

- Bilingual (Spanish and English)

- Strong spoken and written language skills

- Experience supporting or working with technical products

- Bachelor's degree from a 4-year institution

- Must be based in Monterrey, N.L., or willing to relocate

Nice to have:

- Strong bias for action and ability to think big

- Experience facilitating workshops with senior stakeholders and operational teams

- Strong executive presence and ability to influence cross-functional leaders

- Experience serving a large and complex customer base in B2B SaaS

- Experience working with different countries of the LATAM regions

Benefits:

- Flexible, employee-led remote model

- Professional development stipend

- Comprehensive health and parental leave plans

- Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity

## Skills

### Required
- Customer Success
- account management
- consulting
- technical products
- Spanish
- English

### Nice to have
- facilitating workshops
- executive presence
- influencing cross-functional leaders
- B2B SaaS
- LATAM regions

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/samsara/jobs/8231364?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)