# Small Format Team Leader

**Company**: Target
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: $26.50 - $45.05 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/1607-Woodbine-St-RidgewoodNY-11385/Small-Format-Team-Leader_R0000478117?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_95631cac-29c

## Description

The starting pay range for this position per hour is $26.50 - $28.50, with a full pay range of $26.50 - $45.05 per hour.

As a Small Format Team Leader at Target, you will play a crucial role in ensuring a seamless shopping experience for guests. Your responsibilities will include:

- Delivering exceptional guest service and customizing each experience to meet individual needs

- Ensuring product is in stock, accurately priced, and readily available on the sales floor

- Leading a team of hourly team members, providing guidance, coaching, and feedback to ensure they have the skills and knowledge needed to excel

- Managing workload, prioritizing tasks, and meeting sales goals and deadlines

- Maintaining a safe and secure work environment, adhering to all safety protocols and procedures

- Collaborating with other teams to drive business results and achieve company objectives

To be successful in this role, you should possess:

- Excellent communication and leadership skills

- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

- Experience in retail or a related field, although not essential

- High school diploma or equivalent required; previous leadership experience preferred

In addition to competitive pay, Target offers a comprehensive benefits package, including medical, vision, and dental coverage, 401(k) matching, and paid time off.

**Responsibilities:**

- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.

- Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.

- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments.

- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution.

- Understand sales goals, plan daily/weekly workload with guidance from direct leader, and execute the same to deliver on department and store sales goals and guest engagement.

- Demonstrate a service culture that prioritises the guest service experience.

- Enable a consistent experience for guests by ensuring product is in stock, available, accurately priced and signed on the sales floor.

- Be an expert of operations, accuracy, process and efficiency.

- With guidance from your direct leader, manage incoming and outgoing products, maintain stock levels, ensuring inventory accuracy, and executing product arrangement, pricing and promotional signing processes for your assigned department(s).

- Assign daily tasks to team members based on planned workload and guest traffic patterns.

- Help lead team members in your department(s) in the backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve.

- Enable efficient delivery to guests by leading pick, pack and ship fulfilment work.

- Evaluate candidates for open positions and develop a guest-centric team.

- Participate in team onboarding and learning.

- Close knowledge and skill gaps through training and experiences.

- Establish clear goals and expectations and hold team members accountable to expectations.

- Demonstrate inclusivity by valuing diverse voices and approaches.

- Always demonstrate a culture of ethical conduct, safety and compliance.

- Lead and demonstrate a safety culture through modelling and recognising safe behaviours.

- Model the execution of physical security processes.

- Support merchandise protection strategies.

- Regularly assume store-level leadership on duty (LOD) responsibilities.

- Address all store emergency and compliance needs.

- Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU).

**Requirements:**

- Must be at least 18 years of age or older

- High school diploma or equivalent

- Previous retail experience preferred, but not required

- Lead and hold others accountable

- Learn and adapt to current technology needs

- Work independently and as part of a team

- Manage workload and prioritise tasks independently

- Welcoming and helpful attitude towards all guests and other team members

- Effective communication skills

- Capability to remain focused and composed in a fast-paced environment.

- Ability to communicate on multiple frequency devices and operate handheld scanners.

## Skills

### Required
- Communication
- Leadership
- Analytical skills
- Problem-solving
- Time management

### Nice to have
- Retail experience
- Leadership experience

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Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/1607-Woodbine-St-RidgewoodNY-11385/Small-Format-Team-Leader_R0000478117?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)