# Senior Business Development Associate

**Company**: HSBC
**Location**: Ha Noi
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774610997487?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_952d1626-da6

## Description

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Personal Banking (IWPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people.

Roles & Responsibilities:

Deliver excellence in sales performance and quality - Consistently meet and exceed sales targets. Instill self-discipline on daily individual sales activities (eg: approaching customers, prospecting, cold calling, conducting presentations, etc.) - Diligence in helping line manager maintain and develop business relationship with partners and stakeholders to meet the sales deliverables.

High sales quality standard by adhering to regional sales quality standards and other internal/external requirements (eg: # of training hours to for GI accreditation etc) - Continuous improvement in the depth and breath of product knowledge and skill sets across product range via various learning aids (eg: coaching, training, e-learning etc) - Support Team Leaders to run sales campaign/activities and provide feedback to improve process & services

Deliver service quality excellence - Ensuring all applications submitted for approval are completed to a high standard in all respects and included all appropriate supporting documents and meet the aspired “zero tolerance QaS” - Handling customers’ complaints (if any) properly and promptly, and within SLA. Ensuring having no operational mistakes that lead to financial loss to customers and the Bank.

Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by: - Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines. - Ensuring strict compliance with government banking regulations - Timely implementing internal and external audit points together with any issues raised by external regulators - Complete tasks and fulfill responsibilities as outlined in CDD LoBP, AML Policy; Sanctions Policy and always stay vigilant to identify and report warning signs to detect, deter and protect customers and the bank from fraud and financial crimes.

Qualifications & Experience - Min 18 months working experience with a minimum 12 months in a related field/experience - Strong sales skill, sound communication/negotiation/presentation skills and excellent customer service orientation. - Able to work well independently as well as working in a team. - Ability to multitask and work under pressure. - Fluency in English/Mandarin will also have a added advantage

## Skills

### Required
- sales
- communication
- negotiation
- presentation
- customer service

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774610997487?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)