# Account Manager

**Company**: PayPal
**Location**: London, England
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/London-County-London-England-United-Kingdom/Sr-Account-Representative--Large-Enterprise-Commercial_R0137393-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_952a7818-b37

## Description

This job will collaborate internally, influence processes, and determine appropriate actions to enhance quality and efficiency. You will work independently and recommend solutions to improve business outcomes.

**Essential Responsibilities:**

- Collaborate with internal teams to influence process quality.

- Determine appropriate actions for process improvements.

- Recommend solutions to enhance efficiency and effectiveness.

- Monitor and manage account health and performance.

- Provide analytical insights to support business decisions.

**Additional Responsibilities & Preferred Qualifications :**

- Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.

- Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.

- Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.

- Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success.

- Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.

- Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.

- Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.

- Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.

- Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.

- Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.

- Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.

- Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

**Benefits:** At PayPal, we’re committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

## Skills

### Required
- account management
- client success
- sales
- payments industry
- e-commerce
- merchant services
- payment solutions

### Nice to have
- CRM tools (e.g., Salesforce)
- analytical and strategic thinking
- exceptional communication and negotiation skills

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Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/London-County-London-England-United-Kingdom/Sr-Account-Representative--Large-Enterprise-Commercial_R0137393-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)