# Staff Site Reliability Engineer (Production Engineer)- Federal

**Company**: Zscaler
**Location**: Santa Clara, California
**Work arrangement**: hybrid
**Experience**: staff
**Job type**: full-time
**Salary**: $119,000-$170,000 USD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zscaler/jobs/5029669007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_94fb02bd-f49

## Description

Zscaler is looking for a Staff Site Reliability Engineer (Production Engineer) to join its team. This is a hybrid role reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department.

As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler's high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet.

This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale.

**Responsibilities**

- Maintain high availability across large-scale bare-metal Linux/BSD fleets, Kubernetes clusters, and custom routing stacks in partnership with Engineering and Networking teams

- Lead full-cycle incident response by conducting cross-stack troubleshooting using low-level OS and network tools

- Automate infrastructure lifecycle management, service provisioning, configuration workflows, and release deployments using Ansible, Python, and Go

- Own end-to-end telemetry using Prometheus and OpenTelemetry ecosystems; define and enforce SLOs/error budgets to reduce alert noise

- Perform architectural reviews, OS/kernel upgrades, capacity and performance tuning, strict CI/CD validation prior to production rollouts

**Requirements**

- US Citizenship is required

- 5+ years of experience in Site Reliability Engineering, Production Engineering, or Systems Engineering operating high-scale, low-latency production platforms

- Proven ability to write and debug executable code live (Python, Go, or Bash)

- Deep knowledge of Linux OS internals and kernel troubleshooting

- Comprehensive understanding of networking protocols and packet-level analysis

**Benefits**

- Various health plans

- Time off plans for vacation and sick time

- Parental leave options

- Retirement options

- Education reimbursement

- In-office perks, and more!

## Skills

### Required
- Linux
- Kubernetes
- Ansible
- Python
- Go
- Prometheus
- OpenTelemetry

### Nice to have
- FreeBSD
- BSD
- Temporal
- AI/ML frameworks
- AIOps tools

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zscaler/jobs/5029669007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)