# Senior Manager, Solution Engineering

**Company**: Gong
**Location**: Chicago
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $255,000-$300,000 USD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gongio/jobs/4697442006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-manager-solution-engineering-94d41a8e-2e3/

## Description

Gong harnesses the power of AI to transform how revenue teams win.

The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a senior manager on our Solution Engineering team, you will be instrumental in building and leading a team of Solution Engineers dedicated to our East Strategic Enterprise business unit.

### Responsibilities

- Build & lead a customer-focused, high-performing team that effectively communicates the business outcomes and value customers can achieve using our Gong platform.

- Recruit, mentor, and empower Sales Engineers to maximize their potential and contribute effectively to team and company goals.

- Play an active role in training team members on new features, processes, and collateral, fostering continuous learning and development.

- Foster a culture of collaboration within the Sales Engineering team and establish strong partnerships with Sales counterparts to drive revenue growth.

- Develop and implement streamlined processes and create impactful collateral to support the team and enhance stakeholder engagement.

- Optimize existing workflows and eliminate bottlenecks by collaborating cross-functionally with Sales, Customer Success, Support, and Product teams, ensuring smooth deal execution.

- Build and maintain strong relationships with Product Marketing, Sales Enablement, Sales Operations, and Product/Engineering teams, leveraging sound judgment to meet and exceed business objectives.

- Be a steward of our company culture and actively enforce our Operating Principles by embodying them in daily practices and team interactions.

### Qualifications

- A proven track record of building and managing high-performing sales engineering teams for 3+ years.

- 10+ years of relevant sales engineering experience.

- Demonstrated ability to lead a customer-facing team; including strong people management skills, and a commitment to mentoring, coaching, and employee development.

- Proven experience in building a successful team from the ground up, with a readiness to roll up your sleeves and engage directly on deals, embodying our #no-royalty leadership principle.

- Ability to foster trust and collaboration among team members and cross-functional stakeholders.

- Strong business acumen with a deep understanding of key personas and workflows within a GTM organization.

- Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.

- Familiarity with data flows, AI and machine learning concepts, analytics, APIs/webhooks, and JSON.

- Understanding of security and privacy considerations related to SaaS systems.

- Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively.

- Strong interpersonal and teamwork skills, with a collaborative approach to problem-solving.

### Perks & Benefits

- Medical, dental, and vision plans

- Wellbeing Fund - flexible wellness stipend

- Mental Health benefits with covered therapy and coaching

- 401(k) program

- Education & learning stipend

- Flexible vacation time

- Paid parental leave

- Company-wide recharge days each quarter

- Work from home stipend

The target OTE for this position is $255,000-$300,000 USD.

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## Skills

### Required
- AI
- machine learning
- data flows
- analytics
- APIs/webhooks
- JSON
- CRM
- cloud architecture
- telephony / web conference systems
- SaaS systems

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gongio/jobs/4697442006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)