# Assistant General Manager

**Company**: Flow
**Location**: Fort Lauderdale, FL
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Salaried, full-time
**Category**: Operations
**Industry**: Real Estate

**Apply**: https://jobs.lever.co/flowlife/d2568df8-58e2-4371-b89f-2bebe2689fd2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_94995414-963

## Description

About the Role The Assistant General Manager will oversee daily transactions and tasks related to financial operations, manage day-to-day financial transactions, and ensure residents adhere to lease agreements.

## Responsibilities

### Leasing & Sales

- Assist in marketing efforts to attract and retain residents.

- Conduct property tours and promote units to prospective residents.

- Manage lease applications, renewals, and move-ins/move-outs.

- Ensure all leasing paperwork is completed accurately and efficiently.

- Assist in-person leasing and marketing efforts.

### Resident Relations

- Manage Flow’s Resident Experience Team.

- Respond to resident inquiries, concerns, and complaints.

- Maintain regular communication with residents and proactively address concerns.

- Support community events and initiatives.

- Enforce property rules and policies.

### Financial Management

- Assist in collecting rent payments, security deposits, and other fees.

- Follow up on delinquent accounts and coordinate with the Community Manager.

- Prepare and submit daily, weekly, and monthly financial reports.

- Accurately enter approved bills into the property accounting system.

### Property Operations

- Support the Community Manager with managing maintenance requests.

- Conduct property inspections.

- Coordinate with vendors and contractors.

- Act as the on-site supervisor in the absence of the Community Manager.

### Administrative Support

- Maintain accurate records of resident information, leasing agreements, and financial documentation.

- Assist with managing budgets and monitoring expenses.

- Support compliance with Fair Housing laws and regulations.

## Ideal Background

- Bachelor's Degree or equivalent experience.

- 2+ years of experience in property management, leasing, or customer service.

- Experience with sales, marketing, and financial data.

- Proficiency in computer software, including G-Suite and Microsoft Office.

- Experience with Yardi, Payscan, Rent Cafe, Commercial Cafe, and Bluemoon preferred.

## Benefits

- Comprehensive medical, dental, vision, disability, and life insurance.

- Parental leave benefits.

- On-staff doctor, free therapy through SpringHealth, acupuncture, and Employee Assistance Program.

- PTO and paid holidays.

- 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options, and pre-tax commuter benefits.

- Weekly catered lunches, wellness classes, and employee discounts.

## Skills

### Required
- Property Management
- Leasing
- Customer Service
- Financial Management
- Microsoft Office
- G-Suite

### Nice to have
- Yardi
- Payscan
- Rent Cafe
- Commercial Cafe
- Bluemoon

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/flowlife/d2568df8-58e2-4371-b89f-2bebe2689fd2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)