# AI-native People Enablement Manager

**Company**: Zscaler
**Location**: Escazu, CRI
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zscaler/jobs/5270703007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_94868540-32d

## Description

Zscaler is seeking an AI-native People Enablement Manager to join its team. This hybrid role reports to the Director, People Success Enablement in the People & Culture department.

As Zscaler transitions to an AI-native organization, the successful candidate will manage end-to-end enablement programs, design AI-native learning assets, and facilitate practical, interactive sessions to ensure employees confidently adopt AI tools, amplify daily productivity, and uphold responsible human-AI collaboration.

Key responsibilities:

- Design AI-native learning solutions and maintain resource hubs, leveraging generative AI tools as an instructional co-pilot

- Own the end-to-end operational execution, scheduling, cross-functional communications, and delivery for enterprise-wide enablement programs

- Facilitate dynamic enablement workshops and hands-on learning labs across the organization

- Cultivate an active internal network of AI champions and early adopters to crowdsource high-impact employee use cases and drive peer-to-peer knowledge sharing

- Partner with AI Governance to uphold enterprise security, privacy, and ethics while tracking adoption metrics, sentiment, and workflow efficiency gains

Requirements:

- Demonstrated hands-on proficiency utilizing modern generative AI tools and enterprise LLMs

- 5+ years of experience in talent enablement, instructional design, or program management within fast-paced enterprise environments

- Proven experience in leveraging AI tools to design modern enablement resources

- Demonstrated track record of facilitating engaging, interactive workshops and hands-on learning labs for cross-functional audiences

- Strong project management and organizational capabilities

Preferred qualifications:

- Proven experience designing advanced AI literacy curriculums, modern enablement modules, or custom internal AI assistants and agents

- Prior background driving enablement, adoption, or change initiatives within high-growth SaaS, enterprise software, or cybersecurity organizations

- Demonstrated experience measuring enablement efficacy through sentiment analysis, behavioral scorecards, adoption metrics, and business impact indicators

Benefits:

- Various health plans

- Time off plans for vacation and sick time

- Parental leave options

- Retirement options

- Education reimbursement

- In-office perks, and more

## Skills

### Required
- generative AI tools
- enterprise LLMs
- talent enablement
- instructional design
- program management

### Nice to have
- AI literacy curriculums
- enablement modules
- custom internal AI assistants
- sentiment analysis
- behavioral scorecards

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zscaler/jobs/5270703007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
