# Senior Market Manager, Luxe

**Company**: Airbnb
**Location**: Japan
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Hospitality
**Wikidata**: https://www.wikidata.org/wiki/Q63327

**Apply**: https://job-boards.greenhouse.io/airbnb/jobs/8351488?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_947d693f-181

## Description

As a Senior Market Manager, Luxe, you will drive supply growth for Airbnb Luxe in Japan, acquiring new listings and cultivating host relationships that define Luxe.

You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management.

## Responsibilities

### Supply Acquisition & Pipeline Development

- Lead net-new host and listing acquisition in Japan, moving qualified leads through the funnel to meet and exceed quarterly supply goals.

- Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators.

- Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation.

- Articulate Airbnb Luxe's value proposition across all formats, tailored to the luxury audience.

### Market Development & Launches

- Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring.

- Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape.

- Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region.

### Host Account Management & Optimization

- Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor.

- Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations.

- Support onboarding of new listings for assigned hosts, ensuring a seamless experience.

- Design and deploy strategies to manage and optimize long-tail hosts across your markets.

- Improve listing bookability through performance analysis and targeted host education.

### Cross-Functional Collaboration & Escalations

- Act as the primary liaison between assigned hosts and internal teams for escalated issues and strategic initiatives.

- Serve as an effective "air traffic controller" , routing host requests to the right internal resources while maintaining direct host accessibility.

- Cascade host feedback to relevant stakeholders to inform product and policy decisions.

- Educate hosts on significant product updates, policy changes, and platform best practices.

## Requirements

### Experience

- 6+ years of relevant experience in sales, account management, business development, or strategic partnerships , ideally within luxury travel, hospitality, or real estate.

- Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment.

- Experience working cross-functionally across teams to influence change and drive results.

- Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting.

### Skills & Competencies

- Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry.

- Excellent negotiation skills and the ability to close complex, high-value partnerships.

- Sharp market instincts , quickly assessing a neighborhood, identifying a trend, and translating that into actionable strategy.

- Exceptional written and verbal communication skills; able to craft compelling pitches and maintain polished host-facing correspondence.

- Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously.

- Comfortable operating with ambiguity and adapting quickly in an ever-evolving environment.

- Japanese and English proficiency required.

## Mindset

- Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space.

- A consultative, relationship-first approach , building trust before closing deals.

- Proactive, solutions-oriented, and self-directed; not waiting for problems to escalate.

- Collaborative by nature , understanding that success in this role is a team sport.

## Skills

### Required
- CRM tools
- negotiation
- market analysis
- communication
- Japanese
- English

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/airbnb/jobs/8351488?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)