# Risk & Compliance Financial Crime Product Implementation Manager

**Company**: Dow Jones
**Location**: Tokyo
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/Tokyo/Product-Implementation-Manager_Job_Req_52716?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9431a208-bcc

## Description

We are looking for an information professional to work within the Risk & Compliance Financial Crime Product Implementation team. As a Risk & Compliance Financial Crime Product Implementation Manager, you will work directly with customers and third-party partners applying the Risk & Compliance Financial Crime product suite.

You will lead all activities across the full client delivery lifecycle, including pre and post-sales technical support and initial client engagements, the development of Business Requirement Definitions, platform set up, and ongoing client change management.

Key responsibilities:

- Act as primary project implementation contact for customers, responsible for oversight of daily management of Financial Crime product implementations.

- Present solutions and proposals for customer approval and provide training on the final product before Go Live.

- Provide Pre and Post sales technical Product and API support.

- Promote implementation of Dow Jones products by tracking activity and resolving any problems that might arise.

- Manage multiple customer implementations while maintaining high levels of customer engagement.

- Help scope and budget requirements of new implementations and change control projects.

- Ensure that all company and department processes are followed.

- Conduct analysis into ongoing or one-time operational issues.

- Understand customer and industry demand and provide feedback to inform functional development of the Dow Jones product suite.

Requirements:

- 2+ years of experience with project management tools and presentation software.

- Japanese and English language skills essential.

- Relevant professional experience in software implementations and screening software solutions.

- Extensive interpersonal & planning skills and cross-group coordination at all levels.

- Ability to work on several diverse projects at the same time.

- Detail-oriented, analytical, and inquisitive.

- Excellent problem-solving skills for customers' and partners' issues while consistently providing high levels of customer service.

- Ability to work in a global team environment.

- Understanding of Internet and Intranet applications, new web technologies, and industry trends.

- Knowledge of APIs desirable.

Benefits:

- Comprehensive Insurance & Retirement plans

- Paid Time Off and Leaves

- Education Benefits

- Family Care Benefits

- Career Growth Programs

- Access to Dow Jones Products

- Employee Referral Program

- Employee Well-being Support & Fitness Programs

- Financial Health Programs

- Cybersecurity Protection

## Skills

### Required
- project management
- presentation software
- Japanese
- English
- software implementations
- screening software solutions
- interpersonal skills
- planning skills
- cross-group coordination

### Nice to have
- APIs
- Internet and Intranet applications
- new web technologies
- industry trends

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Source: [Apply at dowjones.wd1.myworkdayjobs.com](https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/Tokyo/Product-Implementation-Manager_Job_Req_52716?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)