# Lead PayPal Bank’s Infrastructure, Cloud Platforms, Technology Operations

**Company**: PayPal
**Location**: Scottsdale, Arizona
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $188,000.00 - $279,400.00 Annually
**Category**: Engineering
**Industry**: Finance

**Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Scottsdale-Arizona-United-States-of-America/Director--Head-of-Technology-Infrastructure---Operations_R0138188?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_94308dd1-0cd

## Description

You will lead PayPal Bank’s infrastructure, cloud platforms, technology operations, operational resilience, disaster recovery, and first-line information security functions.

You will be accountable for delivering secure, resilient, highly available, and regulator-ready technology services that support the Bank’s operations.

Key responsibilities:

- Direct and control the delivery of business and technical outcomes that comprise multiple projects and operational activities within a domain through organisational and technical leadership

- Define engineering health objectives that drive organisation health, engineering best practices, and operational targets

- Drive product and technical strategy with cross-functional leaders across the enterprise to deliver Domain goals

- Be responsible for the delivery of programs, establishing annual organisational goals, and ensuring performance and results that impact both their domain and potentially the enterprise

- Develop engineering strategy that translates into operational and tactical plans; use groundbreaking methods to think beyond existing solutions

- Set the tri-annual roadmap for a domain-level organisation; define the operational strategy for a domain based on a defined budget

- Evaluate key business challenges and complete complex, ambiguous initiatives having an impact across engineering; direct the development of new or innovative solutions

- Collaborate with direct team, managers in org, stakeholders, managers in other orgs, external partners, and business stakeholders

Additional responsibilities:

- Lead the architecture and operation of PayPal Bank’s cloud, network, platform, and infrastructure capabilities, ensuring secure, scalable, and highly available services

- Establish and lead technology operations and production reliability, including monitoring, observability, incident management, service restoration, root-cause analysis, and remediation

- Own the Bank’s operational resilience and disaster recovery strategy, including recovery planning, testing, playbooks, and readiness for critical banking services

- Lead first-line information security, translating security and regulatory requirements into technical controls, threat models, and secure infrastructure solutions

- Ensure PayPal enterprise infrastructure and shared services supporting the Bank meet applicable banking security, resilience, and regulatory requirements

- Drive the integration of PayPal Bank technology with PayPal’s enterprise ecosystem, partnering across infrastructure, networking, security, and engineering organisations to deliver secure and reliable solutions

- Establish and maintain technology governance and change management practices, partnering with Risk, Compliance, Audit, Legal, and Security to maintain a secure, operationally resilient, and regulator-ready technology environment

Requirements:

- 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience

- 2 years of experience leading others

Preferred qualifications:

- 15+ years of progressive leadership experience across infrastructure engineering, cloud platforms, technology operations, and cybersecurity engineering

- Experience leading technology organisations within regulated banking, fintech, or financial services environments

- Deep expertise in AWS, GCP, enterprise infrastructure, networking, cloud security, identity and access management, and operational resilience

- Strong knowledge of IT service management, disaster recovery, business continuity, vulnerability management, and security operations

- Demonstrated success supporting regulatory examinations, technology audits, and third-party risk management

- Proven ability to build and lead high-performing engineering organisations while partnering effectively with Risk, Compliance, Audit, and executive leadership

## Skills

### Required
- cloud platforms
- technology operations
- cybersecurity engineering
- infrastructure engineering
- leadership

### Nice to have
- AWS
- GCP
- enterprise infrastructure
- networking
- cloud security
- identity and access management
- operational resilience
- IT service management
- disaster recovery
- business continuity

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Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Scottsdale-Arizona-United-States-of-America/Director--Head-of-Technology-Infrastructure---Operations_R0138188?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)