# Personal Injury Paralegal/Case Manager (Pre-Litigation)- REMOTE/WFH

**Company**: Parnall Law Firm
**Location**: Remote
**Work arrangement**: remote
**Experience**: mid
**Job type**: Full-Time
**Salary**: $49,940–$64,500/year
**Category**: Legal
**Industry**: Legal

**Apply**: https://jobs.lever.co/parnalllaw/e0e9d28b-db6c-4896-90c9-ad88ed208d97?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_94194a0a-fa0

## Description

Join a team that's fighting for New Mexico. Parnall Law Firm is hiring a skilled and compassionate Pre-Litigation Case Manager to play a key role in guiding clients through their cases with clarity, organization, and care.

As a Pre-Litigation Case Manager at Parnall Law, you are a vital connection between our clients and our legal team , ensuring every case receives the attention, organization, and advocacy it deserves from intake through resolution.

**Responsibilities**

- Attend firm-wide huddle every Monday at 8:00 AM

- Attend daily team mini huddles Tuesday through Friday at 8:00 AM

- Attend biweekly meetings with Team Lead fully prepared with supporting metrics data

- Contact new clients within 24 hours of being retained to complete intake questionnaire

- Provide telephonic client updates every 3 weeks, with no more than 15 outstanding updates at any given time

- Ensure outstanding tasks do not exceed 50 at any given time

- Complete case analysis within 3 weeks of receiving insurance confirmations

- Schedule client evaluation appointments with assigned attorneys within 2 days of drafts being completed by Medical Paralegals

- Submit demand letters within 2 days of approved client authority

- Keep status comments updated for all weekly OOS meetings per the OOS preparation guideline

**Duties/Responsibilities**

- Maintain thorough familiarity with each case in your caseload

- Post all case information and dates in SmartAdvocate

- Assist with property damage claims when necessary

- Communicate with adjusters on case matters

- Ensure health insurance subrogation claims are opened timely (or obtain authority not to open them)

- Ensure Medicare subrogation claims are opened timely on the portal

- Review and update evaluation forms and demand packages before attorney meetings with clients

- Draft correspondence for attorneys and save/name all documents in SmartAdvocate per Naming Protocol

- Calendar all case information pursuant to the calendaring protocol

- Answer incoming calls via the Final Call Group and perform backup intake calls per intake protocol

- Meet with clients during intakes, transition to litigation meetings, and settlement disbursement meetings

- Collaborate with all staff assigned to your cases to move each case toward a desired conclusion

- Keep clients updated with copies of file documents

- Post all costs, including expected costs not yet invoiced (investigators, consultants, etc.)

- Monitor dashboard metrics/KPIs and actively work to keep those metrics in top shape

- Follow and maintain all firm policies and procedures

**What We're Looking For**

- Minimum 2 years of Plaintiff's personal injury case management experience

- Strong understanding of state, local, and federal court rules

- Strong empathy for injured clients

- Exceptional communication skills, verbal and written

- Confidence and motivation to exceed expectations

- Professional attire and demeanor

- Desire to learn, develop, and motivate team members

- Excellent organizational and time-management skills

- Ability to work during Mountain Time business hours (Monday–Thursday 8:00 AM–5:00 PM, Friday 8:00 AM–4:00 PM)

- Ability to pass a background check

**Benefits**

- $49,940–$64,500/year (DOE)

- Full benefits package , comprehensive health, dental, and vision insurance

- Life & long-term disability insurance

- 401(k) plan

- Generous PTO + select paid holidays

- Opportunities for community outreach

- Annual company goal trip

- A positive, fulfilling environment

## Skills

### Required
- case management
- communication skills
- organizational skills
- time management
- SmartAdvocate

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/parnalllaw/e0e9d28b-db6c-4896-90c9-ad88ed208d97?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)