# Data Center Operations Technician - Memphis

**Company**: SpaceXSI
**Location**: Southaven, MS
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/xai/jobs/5286282007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/data-center-operations-technician-memphis-93f0ae04-677/

## Description

SpaceXSI was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceXSI is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

As a Datacenter Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will focus on two key metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You will be skilled at following directions, learning quickly, and paying close attention to details. You will be accessible via cell phone and available to work onsite during emergencies as needed. You will have a deep understanding of the equipment you work with to drive efficiencies and optimizations in our server intake and repair processes.

Responsibilities:

- Report to the job site during initial construction and as required

- Perform troubleshooting and monitoring of servers and networks in data centers and global points of presence

- Install, rack, and stack data center network equipment

- Manage warehouse inventory and asset management using our internal application

- Troubleshoot and label fiber/optics cables

- Handle power supply cabling, installation, troubleshooting, and repair

- Install racks, servers, and switches, including staging, cabling, powering up, and handing off hardware to the provisioning team

- Manage data center operations tickets using Jira

- Create and maintain documentation of tasks and standard operating procedures

- Oversee receipt and decommissioning of data center hardware

- Manage vendor returns for infrastructure under and out of warranty

- Maintain spare parts inventory within the data center

- Design and implement network layouts and solutions within data centers

Basic Qualifications:

- High school diploma or equivalency certificate

- 2+ years of experience with server, storage, compute, and network hardware

- 2+ years of experience troubleshooting and repairing servers and networking infrastructure

- 2+ years of experience in inventory management, ordering, receiving, and shipping server and network equipment

Preferred Skills and Experience:

- Strong Linux skills

- Experience being on-call and responding to critical events

- Experience leading data center infrastructure projects

- Curiosity about learning new things in the data center world

- Excellent prioritization and time management skills

- Detail-oriented and able to work in a fast-paced environment

- Experience with Oracle

- Experience with inventory management

- 4+ years of experience in structured cabling copper/fiber

- 4+ years of experience in power and cooling concepts inside data centers

Additional Requirements:

- Position is subject to pre-employment drug and random drug and alcohol testing

- Position is subject to pre-employment and annual post-employment background checks

- Work is often performed in tight quarters, requiring physical dexterity

- Ability to lift up to 35 lbs unassisted

- Comfortable working at elevated heights (up to 50 feet) with safety gear

- Comfortable working in noisy environments

- Available to work evenings and weekends as needed

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## Skills

### Required
- Linux
- server hardware
- network hardware
- inventory management

### Nice to have
- Oracle
- structured cabling
- power and cooling concepts

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/xai/jobs/5286282007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)