# Customer Service Specialist

**Company**: Red Bull
**Experience**: senior
**Job type**: full-time
**Category**: Customer Service
**Industry**: Beverages

**Apply**: https://jobs.redbull.com/ch-de/customer-service-specialist-ref34497x?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_93ba97e8-4d6

## Description

We are seeking a highly motivated Customer Service Specialist to join our team.

As a Customer Service Specialist, you will be responsible for various tasks, including:

- Managing the order-to-cash process, from processing customer orders to invoicing

- Handling customer inquiries and providing excellent customer service via phone and email

- Creating sales and customer statistics, and submitting monthly quality reports to headquarters

- Assisting with month-end close procedures and performing administrative tasks

- Maintaining the Customer Profitability Management System

In addition to these responsibilities, you will have the opportunity to work on continuous improvement projects and support the operations team.

**Requirements:**

- Commercial training and further education in business administration or a related field

- At least 5 years of experience in customer service or sales administration

- Proactive, efficient, analytical, and team-oriented approach

- Proficiency in SAP and MS Office (Excel, PowerPoint, Word)

- Strong communication skills in German and English

**What we offer:**

- An interesting and varied role in a dynamic international environment

- A unique company culture with modern infrastructure and a good working climate

- Opportunities for professional growth and development

**Travel requirements:**

- Up to 10% travel required

## Skills

### Required
- SAP
- MS Office
- customer service
- communication skills

### Nice to have
- BI knowledge

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Source: [Apply at jobs.redbull.com](https://jobs.redbull.com/ch-de/customer-service-specialist-ref34497x?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)