# Japan EDI Superuser Support

**Company**: 3M
**Location**: Taguig, PH
**Job type**: full-time
**Category**: Operations
**Industry**: Manufacturing
**Wikidata**: https://www.wikidata.org/wiki/Q159433

**Apply**: https://3m.wd1.myworkdayjobs.com/en-US/Search/job/PH-Taguig/Senior-Analyst--Asia-Customer-Connectivity-EDI-Support_R01173003-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/japan-edi-superuser-support-93ae6bc7-8b0/

## Description

The Japan EDI Superuser Support role is responsible for supporting stable and effective EDI operations for Japan.

Key Responsibilities:

- Coordinate Japan EDI-related implementation and change activities

- Assess customer or system changes for EDI impact and coordinate required actions

- Support Japan EDI-related inquiries from customers and internal functions

- Monitor EDI transactions and identify abnormalities

- Support investigation and resolution of EDI operational issues

- Maintain operational documentation and records

- Support master-data related coordination and updates

- Prepare and coordinate Local IT tickets and related support documentation

- Participate in regular operational meetings

- Contribute to process improvements

- Support knowledge transfer and transition readiness

Role Qualifications and Requirements:

- Native or near-native Japanese proficiency

- Strong customer-facing communication and stakeholder-management skills

- Proficiency in written and verbal English

- Experience in EDI, API, ERP systems, or related business process support is preferred

- Strong analytical and problem-solving skills

- Strong attention to detail and process discipline

- Experience with transaction monitoring, issue management, and process documentation is preferred

- Knowledge of SAP, IDoc, JSOL, ITSM/SFDC, VAN connectivity, EDI mapping, AS2, POA, ASN, or similar EDI concepts and systems is an advantage

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## Skills

### Required
- Japanese
- English
- EDI
- API
- ERP systems

### Nice to have
- SAP
- IDoc
- JSOL
- ITSM/SFDC
- VAN connectivity
- EDI mapping
- AS2
- POA
- ASN

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Source: [Apply at 3m.wd1.myworkdayjobs.com](https://3m.wd1.myworkdayjobs.com/en-US/Search/job/PH-Taguig/Senior-Analyst--Asia-Customer-Connectivity-EDI-Support_R01173003-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)