# Senior Associate, Technical Operations

**Company**: Wealthsimple
**Location**: Remote (Canada)
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: CA$32.69 - CA$40.87
**Category**: Operations
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/wealthsimple/358d6f02-5200-48f1-9ece-0ac0c1c807b4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_938192dc-8b6

## Description

Wealthsimple is looking for a Senior Associate, Technical Operations to act as a hands-on workflow builder and quality owner within their Operations ecosystem.

You will build, test, and maintain automated workflows that power their AI Chat Platform, bringing a rigorous QA mindset to operational workflows.

Responsibilities:

- Build & Orchestrate Workflows: Design, configure, and maintain automated operational workflows using orchestration platforms and custom scripting.

- Own Workflow QA & Lifecycle Hygiene: Apply software QA discipline to operational systems, defining test cases, validating release readiness, and monitoring regression risks.

- Investigate & Optimize Pipeline Data: Analyze raw logs and database tables using advanced SQL and Python to identify failure patterns and execute root-cause fixes.

- Leverage Applied AI Pragmatically: Utilize modern LLM tools for structured data parsing, regex generation, and error-log classification.

- Bridge Ops and Architecture: Partner with senior engineering and operational stakeholders to translate complex process requirements into scalable technical implementations.

Requirements:

- 1–3+ Years of Relevant Technical Experience in Technical Operations, Systems Analysis, Data QA, Software QA, or Workflow Automation.

- Solid Data Literacy (SQL & Scripting): Demonstrated ability to write performant SQL and foundational familiarity with Python or scripting.

- Workflow Automation Mindset: Practical experience working with workflow engines, API integrations, or orchestration platforms.

- Engineering-Minded QA Instincts: Understanding of edge-case handling, monitoring, rollback plans, and system dependencies.

- Applied AI Fluency: Leveraging AI tools to parse unstructured error strings and structure disparate datasets.

- Clear Technical Communication: Ability to engage with software engineers and explain operational impacts to business partners.

Benefits:

- Top-tier health benefits and life insurance

- Long-term group savings with employer match

- 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year

- 90 days away: work outside Canada for up to 90 days per year

- Employee resource groups

## Skills

### Required
- SQL
- Python
- workflow automation
- QA
- LLM tools

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/wealthsimple/358d6f02-5200-48f1-9ece-0ac0c1c807b4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)