# Senior / Product Manager, Trusted Product Knowledge (DPS)

**Company**: Government Technology Agency (GovTech)
**Location**: Singapore
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/govtech/jobs/4007939201?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_936fb816-ade

## Description

The Government Technology Agency (GovTech) is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

**What you'll own** You'll own the product capabilities that help agencies, developers and approved AI tools find, understand and use accurate information about GovTech products. Product knowledge is spread across different platforms and formats, and the way it is maintained varies between product teams. You'll help establish a shared foundation where teams can maintain authoritative information once and make it available across the digital experiences used by agencies and developers, as well as approved AI tools.

**You are expected to**

- Own the roadmap, prioritising the problems that matter most to agencies, developers and product teams, and scaling what proves its value.

- Run discovery with users and product teams to understand how information is found, used and maintained.

- Define the knowledge model, including content requirements, authoritative sources, ownership, review cycles and access.

- Partner with design, engineering, security and content teams to deliver practical authoring, publishing and governance workflows.

- Set measures for coverage, quality, accessibility and findability, and use real tasks to test whether people and approved AI tools can find and use the right information.

**You do this by**

- Starting with a live use case and the product teams closest to it. Learn how their knowledge documentation is created and maintained today before deciding what needs to change.

- Working hands-on with product teams to identify the information users need, agree on ownership and test whether proposed workflows fit their needs.

- Separating problems that need product or engineering changes from those that need clearer ownership, standards or operating practices.

- Piloting improvements with a small group of products, measuring what changes for users and teams, and using those results to decide what to scale next.

**Who we're looking for**

- 3 to 10 years in product management. Years of experience are a rough guideline.

- You have owned a product area from problem framing through to shipped, measured outcomes, ideally involving APIs or platform capabilities used by other teams or systems, not just end users.

- Strong product sense, particularly around scoping a minimum viable capability set and validating it with real usage before expanding.

- Comfortable with ambiguity. This is new territory, and you can make sensible calls before every detail is settled.

- You communicate clearly in writing and in person, and are comfortable working with product, platform and operations partners.

- Prior experience with APIs, access control, or building for machine and agent consumers is a strong plus.

**What we offer you** GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

## Skills

### Required
- product management
- APIs
- access control
- platform capabilities

### Nice to have
- data science
- artificial intelligence
- application development

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/govtech/jobs/4007939201?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)