# Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

**Company**: Telstra
**Job type**: permanent
**Category**: Customer Service
**Industry**: Retail

**Apply**: https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Rockhampton/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10167725?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_936c5be1-eab

## Description

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service.

You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

**What You’ll Be Doing:**

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.

- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.

- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

**Salary and Benefits:**

- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.

- Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.

- Training & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.

- Flexibility: We offer flexible working hours and a supportive approach to parental leave,do it your way!

- Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.

- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

**Is It You We’re Looking For?:**

- Great Communication Skills: You’re a natural at connecting with people and making their day better.

- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.

- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.

- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.

- Resilience and Positivity: You have a can-do attitude, even when things get busy.

- Customer-Facing Experience: Previous experience is a plus but not required,bring your enthusiasm and we’ll teach you the rest!

## Skills

### Required
- customer service
- sales
- communication
- problem-solving
- teamwork

### Nice to have
- previous customer-facing experience

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Source: [Apply at telstra.wd3.myworkdayjobs.com](https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Rockhampton/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10167725?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)