# Multi Site Business Manager

**Company**: Charlotte Tilbury
**Location**: Hounslow, England
**Job type**: full-time
**Category**: Retail

**Apply**: https://jobs.workable.com/view/3cCuSzSV97Wa9GhtaLwbay/multi-site-business-manager-in-hounslow-at-charlotte-tilbury?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/multi-site-business-manager-93500437-d7a/

## Description

As a Multi Site Business Manager at Charlotte Tilbury, you will lead and engage your team to achieve sales and operational targets, while demonstrating the unique Tilbury vision.

**Responsibilities:**

- PEOPLE ACCOUNTABILITIES:

- Manage a large team across different locations, setting them up for success and building a true Tilbury community.

- Handle monthly rota scheduling, payroll budgeting, and forecasting.

- Drive sales success through team motivation to hit daily and monthly KPI targets.

- Oversee people planning, talent management, and succession planning.

- Identify training needs and collaborate with the Area Trainer.

- Lead and motivate a top-performing team through daily briefs and performance meetings.

- Recruit exceptional talent and manage end-to-end recruitment processes.

- Provide support and direction throughout the airport pass application process.

- COMMERCIAL ACCOUNTABILITIES:

- Lead by example, demonstrating limitless results from one customer.

- Drive business KPI performance to achieve market-leading results.

- Ensure the best customer experience is delivered.

- Build brand awareness by creating lasting emotional connections with customers.

- Develop a compelling eventing strategy for the counter.

- Navigate complexities within team and consumer interactions.

- Demonstrate keen business sense in understanding diverse customer needs.

- Report weekly and monthly productivity to the Area Manager.

- OPERATIONAL ACCOUNTABILITIES:

- Liaise with host store partners, senior stakeholders, and external vendors.

- Manage stock levels, analyzing information to provide proactive counsel.

- Adhere to health and safety guidance.

- Execute flawless visual merchandising and grooming standards.

**Requirements:**

- Disrupt & Innovate: naturally creative, seeking innovative ways to over-perform.

- Win Together: strong emotional intelligence and engaging personable skills.

- Share the Magic: dynamic and inspirational with customers and peers.

- Embrace the Challenge: time management, prioritization, and resilience.

**Benefits:**

- Structured induction programme – Charlotte's Magic Academy.

- Structured career development.

- Exclusive product launches.

- Access to Tilbury Treats – rewards platform.

- Life assurance, birthdays off work, team sales incentives, and more.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- people management
- sales
- customer experience
- team leadership
- recruitment
- training
- talent management
- event planning
- visual merchandising

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/3cCuSzSV97Wa9GhtaLwbay/multi-site-business-manager-in-hounslow-at-charlotte-tilbury?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)