# Lead - Business Systems Services (Workday Technical Lead)

**Company**: Freshworks
**Location**: Bengaluru
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Freshworks/744000139050259-lead-business-systems-services-workday-technical-lead-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9348d5e4-c54

## Description

We are seeking a highly skilled and motivated Workday HR Technical Lead to join our dynamic team in India. As a key member of our HR IT team, you will play a crucial role in optimizing and maintaining the Workday Human Capital Management (HCM) system.

The ideal candidate will have expertise in Workday integrations, have a deep understanding of HR processes, strong analytical skills, and a proven track record of successfully implementing and supporting Workday solutions.

**Technical Skills**

- Inbound and Outbound EIBs

- Core Connector Worker (CCW), Core Connector "x" (various) (including vendor specific templates)

- Workday Studio Inbound/Outbound (SOAP, RAAS, WD API, Third Party API, Effective and Non-Effective dated custom objects)

- Document Transformation

- Workday Extend (PMDs, Scripts, ABOs, Custom Business Processes, Orchestration)

**Workday Integrations**

- Manage Workday Integrations that are built on Enterprise Integration Builder (EIB) and Data Transformation, Custom Report and Calculated Fields, Workday Studio (Inbound/Outbound), XSLT, Payroll Integration (PICOF/PECI), Core Connectors (Inbound/Outbound/WECI), Web Services, Workday Extend

- Work with various third-party vendors including Payroll Vendors, Learning Providers

- Expert in different APIs including SOAP (Workday Delivered/Third Party), REST (Workday Delivered/WQL), RAAS

- Experienced in Creating and Maintaining different Security Groups including Integration, User Based and Role Based Groups

**Reporting and Analytics**

- Design and generate customized reports and dashboards to support HR and business decision-making

- Utilize Workday reporting tools to extract and analyze HR data for various stakeholders

**Workday System Configuration**

- Basic Configuration knowledge on any two Core HR, Absence, Time tracking, compensation modules with Compensation are preferable as one of the modules.

- Basic implementation knowledge on maintaining business process configurations, security settings

**System Optimization**

- Collaborate with HR stakeholders to identify opportunities for process improvements and system enhancements

- Analyze current HR processes and propose innovative solutions to maximize the effectiveness of the Workday system

**User Support and Training**

- Provide ongoing support to end-users, addressing system-related inquiries and issues

- Develop and conduct training sessions for HR and other relevant teams to ensure efficient and effective use of the Workday system

**Data Management**

- Manage data integrity by conducting regular audits and implementing best practices for data governance

- Work on data migration and integration projects to ensure seamless flow of information across the organization

**System Upgrades and Maintenance**

- Stay informed about Workday updates, releases, and new features

- Plan and execute system upgrades, ensuring minimal disruption and maximum utilization of new functionalities

**Collaboration**

- Collaborate with cross-functional teams to understand requirements and implement solutions that align with organizational goals

**Compliance and Security**

- Ensure that the Workday system is in compliance with relevant data protection and security regulations.

- Monitor and address any security vulnerabilities or risks related to the Workday system

**QUALIFICATIONS**

- Total experience of 5-8 years

- Bachelor's degree in Information Technology, Business Administration, or a related field

- Proven experience as a Workday HCM system analyst, with in-depth knowledge of Workday Integrations, reporting, configuration and customization

- Strong understanding of HR processes and best practices

- Excellent analytical and problem-solving skills

- Effective communication and interpersonal skills

- Ability to work independently and collaboratively in a team environment

- Experience with data management, reporting, and analytics within the Workday platform.

- Knowledge of relevant data protection and security regulations

- Workday certification is a plus

## Skills

### Required
- Workday HCM
- Workday Integrations
- HR processes
- Analytical skills
- Problem-solving skills
- Communication skills
- Interpersonal skills
- Data management
- Reporting
- Analytics
- Workday Studio
- SOAP
- RAAS
- WD API
- Third Party API
- Document Transformation
- Workday Extend

### Nice to have
- Workday certification

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Freshworks/744000139050259-lead-business-systems-services-workday-technical-lead-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)