# Teammate

**Company**: TaskUs
**Location**: Chuo-Ku, Tokyo
**Work arrangement**: onsite
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Chuo-Ku-Tokyo-Japan/Chariot-JPN-Courier-Teammate_R_2408_11646?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_9344c09c-e36

## Description

TaskUs is seeking a Teammate to provide world-class customer experience to its clients. As a Teammate, you will be the backbone of the company, responsible for delivering exceptional customer satisfaction and meeting client mandated KPIs.

Responsibilities:

- Provide customer satisfaction and experience

- Meet and exceed client mandated KPIs

- Be aware of TaskUs policies and maintain confidentiality

- Provide feedback to management concerning possible problems or areas of improvement

- Participate in training to improve work performance

Requirements:

- Willingness to work on shifting schedules

- Willingness to work on-site

- Call experience (a plus but not required)

- Strong verbal, written, and comprehension skills

- Computer literacy and proficiency in using Windows OS, Apple OS X, MS Office, and Google applications

- Typing requirement (30WPM for Voice and Non-Voice)

- Critical thinking skills with a focus on issue resolution and customer satisfaction

- Ability to multitask and high attention to detail

- Self-motivation, ability to work independently, and contribute to cross-functional and global teams

- Flexibility and adaptability to frequent process and information changes

- Ability to work under pressure

TaskUs offers competitive industry salaries and comprehensive benefits packages, prioritizing employees' well-being and promoting a People First culture.

## Skills

### Required
- Windows OS
- Apple OS X
- MS Office
- Google applications
- critical thinking
- multitasking
- self-motivation

### Nice to have
- call experience

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Source: [Apply at taskus.wd1.myworkdayjobs.com](https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/Chuo-Ku-Tokyo-Japan/Chariot-JPN-Courier-Teammate_R_2408_11646?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
