# Branch Service Manager (BSM)

**Company**: RBC Wealth Management
**Location**: Easton, Maryland
**Experience**: senior
**Job type**: full-time
**Salary**: $50,000 - $80,000
**Category**: Finance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/Easton-Maryland-United-States-of-America/Branch-Service-Manager-Client-Associate_R-0000190157?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/branch-service-manager-bsm-933643df-210/

## Description

Join RBC Wealth Management as a Branch Service Manager (BSM) and help clients thrive and communities prosper. You will be part of a team serving financial advisors, clients, and the branch, modelling, encouraging, and developing a positive and productive work environment.

**Responsibilities:**

- Oversee branch staff and operations to ensure smooth functioning

- Onboard new accounts, accurately record securities and coupons, and transmit them to the Complex main office and Minneapolis

- Build and maintain professional relationships with clients, assisting them and answering account questions

- Oversee cage activities to ensure timely processing of transactions

**Requirements:**

- Bachelor's degree or job-related experience

- 3+ years of financial services experience with knowledge of industry rules and regulations

- Strong written and verbal communication and computer skills

- Series 7 and 66 (or Series 63/65) or the ability to obtain within 12 months

**Nice-to-have:**

- Supervisory experience

**What's in it for you:**

- Competitive compensation ($50,000 - $80,000) and flexible benefits, including 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off

- Opportunities for development and growth

- Collaborative and dynamic work environment

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## Skills

### Required
- Customer Knowledge
- Customer Service
- Customer Service Management
- Group Problem Solving
- Identifying Sales Opportunities
- Interpersonal Relationship Management
- Oral Communications
- Perseverance and Follow-Through
- Product Services
- Sales Activities

### Nice to have
- Supervisory experience

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/Easton-Maryland-United-States-of-America/Branch-Service-Manager-Client-Associate_R-0000190157?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)